94 | Questions & Answers |
Problem | Possible causes | Possible solution |
Text message | Service provider does not | Contact your service provider. |
cannot be sent. | support this service. |
|
| Phone number for service | Set service centre (p. 44). |
| centre not set or incorrect. |
|
| SIM card contract does not | Contact your service provider. |
| support this service. |
|
| Service centre too busy. | Repeat message. |
| Recipient does not have a | Check. |
| compatible phone. |
|
EMS pictures & | Destination phone does not |
|
sounds are not | support the EMS standard. |
|
displayed on the |
|
|
destination phone |
|
|
No Internet access | Incorrect WAP profile set, or | Check settings or contact your service provider. |
possible. | wrong or incomplete settings. |
|
PIN error/ | Three wrong entries. | Enter the PUK (MASTER PIN) supplied with the SIM |
PIN2 error. |
| card according to the instructions. If the PUK |
|
| (MASTER PIN) has been lost, please contact your |
|
| service provider. |
Phone code error. | Three wrong entries. | Contact Siemens Service (p. 95). |
Service provider | No authorisation for this service. Contact your service provider. | |
Code error. |
|
|
Too few/too many | Functions may have been | Check with your service provider. |
menu entries. | added or deleted by the service |
|
| provider via the SIM card. |
|
No fax possible. | Wrong settings in the PC. | Check settings (p. 70). |
| No authorisation for this service. | Contact your service provider. |
Charge meter | Charge pulse is not transmitted. | Contact your service provider. |
does not work. |
|
|
Damage |
|
|
Severe shock. | Remove battery and SIM and | |
|
| |
Phone became | Remove battery and SIM. Dry immediately with a cloth, but do not apply heat. Dry | |
wet. | connector contacts thoroughly. Stand mobile upright in an air current. Do not dismantle | |
| the phone! |
|
Reset all settings to factory default (p. 66): * # 9 9 9 9 # A