18. Warranty & service

 

19. Importer

You receive a 3-year warranty on this device from

 

KOMPERNASS GMBH

the date of purchase. If, in spite of our high quality

 

BURGSTRASSE 21

standards, you have reason to complain about this

 

D-44867 BOCHUM

device, please contact our service hotline.

 

www.kompernass.com

If it is not possible to deal with your complaint by

 

 

phone, they will provide

 

 

• a processing number (RMA number) and

 

 

• an address where you can send your product

 

 

for repairs under the warranty.

 

 

If you send the device please enclose a copy of the

 

 

proof of purchase (till receipt). The device must be

 

 

packaged securely for transport and the RMA num-

 

 

ber must be directly visible. Shipments without an

 

 

RMA number can not be processed.

 

 

Note:

The warranty applies to material or manufacturing faults.

The warranty does not apply to

parts subject to wear and tear.

damage to breakable parts such as switches and rechargeable batteries.

The product is only designed for private and not commercial use. Improper handling and usage not in accordance with the intended purpose, use of force and any interventions that are not carried out by our authorised service centre will render the warranty null and void. This warranty does not affect your legal rights.

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Silvercrest KH6500-06/08-V1 operating instructions Warranty & service Importer, Kompernass Gmbh, Burgstrasse