Troubleshooting
Symptom | Solution |
|
|
Sirius S50 does not | Check the battery to be sure it is installed correctly. |
power on | Charge the battery. |
| Check that the media player is properly seated in the dock. |
| Check the cigarette lighter adapter to be sure it’s seated in the |
| cigarette lighter, and connected to the vehicle dock. |
|
|
Sirius S50 displays | The satellite antenna is not connected to the vehicle dock. |
No Antenna | Check the satellite antenna connection to the dock. |
| Check that the media player is properly seated in the dock. |
|
|
Sirius S50 displays: | No satellite signal is being received. |
No Signal | Check that the media player is properly seated in the dock. Check |
| for obstacles over or around the satellite antenna. |
| Change the vehicle location to eliminate nearby obstacles |
| (bridges, overpasses, etc.). |
|
|
Audio static or loss of | The FM frequency contains static. |
clarity | Locate a quiet FM frequency on your vehicle radio and set the FM |
| transmitter frequency of the Sirius S50 to match. |
| If using the Line Out audio connector, check the cable connec- |
| tions. |
|
|
| Troubleshooting Continued |
|
|
Symptom | Solution |
|
|
No sound | When in the vehicle dock: |
| Check if the FM radio is set to the wrong frequency. Tune the |
| vehicle FM radio and the Sirius S50 to the same FM frequency. |
| Check if the FM transmitter in the Sirius S50 is turned off. Turn |
| the FM transmitter on. |
| If using the Line Out audio connector, check the cable connec- |
| tions. |
| When using the media player: Check that the ear buds are |
| plugged into the headphone jack securely. |
|
|
The Sirius S50 will not | The operating system files on the Sirius S50 have been deleted. |
start up | Connect the Sirius S50 to your PC using the USB cable, and use |
| the My Sirius Studio software to download new operating system |
| files. Follow the software instructions included on the software |
| CD. |
|
|
The Sirius S50 does | Remove the media player from the dock, remove the battery from |
not respond to the | the media player, wait 10 seconds, replace the battery and turn |
Media Dial or the | it back on. |
buttons |
|
|
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100 [ Troubleshooting ] | [ Troubleshooting ] 101 |