Troubleshooting

Symptom

Solution

 

 

Sirius S50 does not

Check the battery to be sure it is installed correctly.

power on

Charge the battery.

 

Check that the media player is properly seated in the dock.

 

Check the cigarette lighter adapter to be sure it’s seated in the

 

cigarette lighter, and connected to the vehicle dock.

 

 

Sirius S50 displays

The satellite antenna is not connected to the vehicle dock.

No Antenna

Check the satellite antenna connection to the dock.

 

Check that the media player is properly seated in the dock.

 

 

Sirius S50 displays:

No satellite signal is being received.

No Signal

Check that the media player is properly seated in the dock. Check

 

for obstacles over or around the satellite antenna.

 

Change the vehicle location to eliminate nearby obstacles

 

(bridges, overpasses, etc.).

 

 

Audio static or loss of

The FM frequency contains static.

clarity

Locate a quiet FM frequency on your vehicle radio and set the FM

 

transmitter frequency of the Sirius S50 to match.

 

If using the Line Out audio connector, check the cable connec-

 

tions.

 

 

 

Troubleshooting Continued

 

 

Symptom

Solution

 

 

No sound

When in the vehicle dock:

 

Check if the FM radio is set to the wrong frequency. Tune the

 

vehicle FM radio and the Sirius S50 to the same FM frequency.

 

Check if the FM transmitter in the Sirius S50 is turned off. Turn

 

the FM transmitter on.

 

If using the Line Out audio connector, check the cable connec-

 

tions.

 

When using the media player: Check that the ear buds are

 

plugged into the headphone jack securely.

 

 

The Sirius S50 will not

The operating system files on the Sirius S50 have been deleted.

start up

Connect the Sirius S50 to your PC using the USB cable, and use

 

the My Sirius Studio software to download new operating system

 

files. Follow the software instructions included on the software

 

CD.

 

 

The Sirius S50 does

Remove the media player from the dock, remove the battery from

not respond to the

the media player, wait 10 seconds, replace the battery and turn

Media Dial or the

it back on.

buttons

 

 

 

100 [ Troubleshooting ]

[ Troubleshooting ] 101

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Sirius Satellite Radio Sirius-S50 manual Troubleshooting, Symptom Solution