Troubleshooting: General
If | Then | |
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Stiletto 2 does not power on | • Check that battery is installed correctly | |
• Check that battery is charged | ||
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| • Stiletto 2 is searching for a satellite signal | |
Displays: “Acquiring Signal” | • Check for obstacles above / around satellite | |
antenna | ||
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| • Change location / avoid obstacles to signal | |
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| • Satellite signal is weak | |
Audio starts and stops | • Check for obstacles to satellite antenna | |
| (see above) | |
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There is no sound | • Check that ear buds / antenna headphones are | |
plugged in correctly | ||
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| • Software is damaged | |
Stiletto 2 will not start up (or) | • Connect Stiletto 2 to your PC using USB cable | |
• Using My SIRIUS Studio, download new software | ||
Displays: “ERROR” | ||
onto device | ||
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•Follow instructions included on
•Stiletto is locked. Unlock using 
Power/Lock switch (or)
•Slide and hold 
Power/Lock switch down for
Stiletto 2 isn’t responding to | 5 seconds to turn it off (and) |
Media Dial / other buttons | • Slide Power/Lock switch down and release |
| Remove battery. Wait 10 seconds. |
•Replace battery. (and) Slide 
Power/Lock switch down and release.
79Operation
SIRIUS9471 SL2 Manual_091207.ind79-80 79-80
Troubleshooting: Internet Radio
Observed Issue | • What to do… |
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| • The wireless network’s name (SSID) may be hidden. |
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A | Try selecting <HIDDEN NETWORK> and entering the |
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network name. |
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appear in the scan list |
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• You may be out of range of the wireless network. |
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| Try moving closer to the router and connecting again. |
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| • You may have entered an incorrect password. Try |
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| entering it again. If the access point is configured for |
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| WEP, we recommend entering your password using |
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| the hex keyboard (available by pressing the Options |
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Connection screen shows: | button when prompted for a password.) |
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Unable to Connect | • Only WEP and |
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| • The router may require the entry of the MAC address |
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| of your Stiletto before it will allow you to connect. For |
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| details, please see the Internet Radio section in the |
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| Stiletto 2 User Guide. |
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Now Playing screen | • You may have connected to an open wireless network |
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that requires additional authentication that is not |
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shows: |
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currently supported. |
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Channel Unavailable |
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• An unknown connection problem may have occurred. |
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Connection Error |
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Try connecting again. |
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Now Playing screen | • You may have moved out of range of the wireless |
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network. Try moving closer to the router, and then |
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shows: |
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connect again. |
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Channel Unavailable |
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• The router may have been turned off or restarted. |
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Signal Lost |
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Verify that the router is on and connect again. |
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| Operation | 80 | |
| 9/12/07 | 4:30:10 PM | |
