T

ROUBLESHOOTING

A-2

on the unit are unobstructed and running prior to shutdown. If
you still cannot isolate the problem, then the inter nal power
supply may be defective. In this case, contact SMC Technical
Support for assistance.
Installation
Verify that all system components have been properly installed. If
one or more components appear to be malfunctioning (such as the
power cord or network cabling), test them in an alternate
environment where you are sure that all the other components are
functioning properly.
In-Band Access
You can access the management agent in the switch from
anywhere within the attached network using Telnet, a Web
browser, or other network mangement software such as EliteView.
However, you must first configure the switch with a valid IP
address, subnet mask, and default gateway. If you have trouble
establishing a link to the management agent, check to see if you
have a valid network connection. Then verify that you entered the
correct IP address. Also, be sure the port through which you are
connecting to the switch has not been disabled. If it has not been
disabled, then check the network cabling that runs between your
remote location and the switch.
Note: You can configure the management agent to accept from
one to four simultaneous Telnet sessions. If the maximum
number of sessions already exists, an addi tional Telnet
connection will not be able to log into the system.