TROUBLESHOOTING

Troubleshooting Chart

Symptom

Action

 

 

Wireless Problems

 

 

 

A wireless PC

• Make sure the wireless PC has the same SSID settings

cannot associate

as the Barricade. See “Channel and SSID” on

with the

page 4-32

Barricade.

• You need to have the same security settings on the

 

clients and the Barricade. See “Access Control” on

 

page 4-33.

 

 

The wireless

• Move your wireless PC closer to the Barricade to find

network is often

a better signal. If the signal is still weak, change the

interrupted.

angle of the antenna.

 

• There may be interference, possibly caused by a

 

microwave ovens or wireless phones. Change the

 

location of the interference sources or of the

 

Barricade.

 

• Change the wireless channel on the Barricade. See

 

“Channel and SSID” on page 4-32.

 

• Check that the antenna, connectors, and cabling are

 

firmly connected.

 

 

The Barricade

• The distance between the Barricade and wireless PC is

cannot be

too great.

detected by a

• Make sure the wireless PC has the same SSID and

wireless client.

security settings as the Barricade. See “Channel and

 

SSID” on page 4-32 and “Access Control” on

 

page 4-33.

 

 

A-4

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SMC Networks SMC7908VoWBRA manual Troubleshooting Chart Symptom Action