Q.I can’t connect to internet and other computers on my powerline network?
A.1. Check to see if your IP address and TCP/IP protocol are set up properly for all the computers on your power line network (Appendix B) and try to ping your gateway (Appendix B).
2. Check to see if HomePlug Configuration Utility can detect all other HomePlug device on your power line network. Try plugging both HomePlug units into adjacent sockets and see if the lights light up.
Q.How many HomePlug devices do I need to setup a powerline network?
A.You need two or more HomePlug devices to setup a powerline network.
Q.Do I have to install the HomePlug Configuration Utility on every single computer to see if the HomePlug Turbo Ethernet Adapter working properly?
A.No. The HomePlug Configuration Utility is a utility to diagnose or setup encryption for HomePlug device. Since HomePlug Turbo Ethernet Adapter is a fully plug & play device, no driver require to install. So technically speaking, the HomePlug Configuration utility is not a requirement to install on your computer. Your HomePlug Turbo Ethernet Adapter will still work properly even if you install the utility, setup the encryption, and delete it from your computer.
Q. How many HomePlug Turbo Ethernet Adapters that I can install into same Local Area Network?
A.Up to 16 HomePlug Turbo Ethernet Adapters can be installed in one same password powerline network.
Appendix B: IP Addressing
What is an IP Address?
IP Stands for Internet Protocol. An IP Address is the identifier where other computers on the network can contact your computer, when you are connected to the network using the TCP/IP protocols. The format of IP addresses are 32bit numerical addresses in 4 groups of 3. It ranges from
Dynamic IP Addressing
Dynamic IP Addressing is when the computer is automatically be assigned to an IP Address. This IP Address is unique for each computer on the network.
Static IP Addressing
Static IP Addressing is when the computer is assigned a preconfigured IP Address. This Address will never change and will always be the same. This scheme should be used if you want to keep the same settings on each computer all the time. If the subnet of the network changes (subnet is the first 3 groups of the IP), the subnet of the static computer must change also.
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