Soleus Air KY-32E owner manual Case, Troubleshooting Problem Possible Cause Remedy

CASE

1.Avoid direct exposure to sunlight as case color may fade.

2.Clean surface area with a damp cloth. Dry with a soft towel.

3.Vacuum grill inlets with a soft brush attachment.

NOTE: Do not use abrasive cleaning products on the case.

STORING THE UNIT FOR AN EXTENDED PERIOD OF TIME OR TRANSPORTING

1.Unplug the unit from the power outlet.

2.Ensure that the water bucket is empty.

3.If using continuous drainage, disconnect any external drain hose and cap the end of the internal drain tube.

4.Store and transport unit in an upright position in a cool dry place.

TROUBLESHOOTING

PROBLEM	POSSIBLE CAUSE	REMEDY
	Unit is unplugged	Securely plug receptacle into the
		power outlet
Unit does not operate
	Air exhaust is clogged	Remove obstruction from exhaust
		hose
	Timer is on	Cancel the timer
	There is a heating source in the	Turn other heating source off or
	room	down
	Temperature setting is too high	Decrease temperature setting
	Air filter is dirty	Clean or replace the air filter
	Air exhaust is not installed	Check the exhaust duct to make
		sure that the hot exhaust air is
	correctly
Unit does not cool room		being vented out of the room
	Room is too big or too much	This unit provides spot cooling or
		cooling for a room no larger than
	ambient sunlight is reaching in	450 square feet with standard
		ceiling height
	There is frost on the evaporator	The unit will defrost
		automatically and return to
		operation afterwards
In dehumidifying mode, no cool	There is frost on the evaporator	The unit will defrost
air coming out		automatically and will return to
		operation afterwards
Noise or vibration	Surface is not level	Place unit on a level surface and
		away from obstructions
Water is leaking from unit	Surface is not level	Place unit on a level surface

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