Troubleshooting

Shooting still images/movies

Cannot record images.

Check the free capacity of the internal memory or “Memory Stick Duo”. If it is full, do one of the following:

Delete unnecessary images (page 35).

Change the “Memory Stick Duo.”

You cannot record images while charging the flash.

Set the mode switch.

The image size is set to [1280×720(Fine)] or [1280×720(Standard)] and “Memory Stick Duo” is inserted when recording movies.

Do one of the following:

Set the image size to [VGA].

Insert a “Memory Stick PRO Duo.”

The start point/end point of a recorded movie differs from the point at which the shutter button was pressed.

When using this camera, a slight time difference may arise between the time the shutter button is pressed and when recording actually starts/stops. This is not a malfunction.

The subject is not visible on the screen.

The camera is set to the playback mode. Press (Playback) button to switch to the shooting mode (page 31).

Anti-blur function does not work.

The anti-blur function does not work when appears on the display.

The anti-blur function may not work properly when shooting night scenes.

Shoot after pressing the shutter button halfway down; do not press it fully down suddenly.

Recording takes a long time.

The NR slow shutter function is activated (page 18). This is not a malfunction.

The image is out of focus.

The subject is too close. Shoot in (Macro On) mode. Make sure to position the lens farther away from the subject than the shortest shooting distance (approximately 8 cm (3 1/4 inches)

(W) or 80 cm (31 1/2 inches) (T) from the lens). Or set to (Close focus enabled) mode and shoot about 1 to 20 cm (13/32 to 7 7/8 inches) from the W side distance (pages 28, 30).

(Twilight) mode or (Landscape) mode or (Fireworks) mode is selected in the Scene Selection when shooting still images.

The Focus preset function is selected. Select the auto focus mode (page 45).

Refer to “If the subject is out of focus” on page 46.

Troubleshooting

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