Troubleshooting

Internal memory

Cannot playback or record images using the internal memory.

•There is a “Memory Stick Duo” inserted in the camera. Remove it.

Cannot copy the data stored in the internal memory to a “Memory Stick Duo”.

•The “Memory Stick Duo” is full. Copy to a “Memory Stick Duo” with sufficient capacity.

Cannot copy the data on the “Memory Stick Duo” or the computer to the internal memory.

•This feature is not available.

Printing

See “PictBridge compliant printer” together with the following items.

Images are printed with both edges cut off.

•Depending on your printer, all the edges of the image may be cut off. Especially when you print an image shot with the image size set to [16:9], the lateral end of the image may be cut off.

•When printing images using your printer, cancel the trimming or borderless settings. Consult the printer manufacturer as to whether the printer provides these functions or not.

•When having images printed at a digital print shop, ask the shop whether they can print the images without cutting off both edges.

Cannot print images with the date.

•Using “Picture Motion Browser”, you can print images with date (page 93).

•The camera does not have a feature for superimposing dates on images. However, because the images shot with the camera include information on the recording date, you can print images with the date superimposed if the printer or the software can recognize Exif information. For compatibility with Exif information, consult the manufacturer of the printer or the software.

• If you use a photo printing service, ask them to superimpose the dates on images.

Troubleshooting

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