Troubleshooting
If you experience any of the following difficulties, use this troubleshooting guide to help you remedy the problem.
AIBO
Symptom | Remedy |
|
|
AIBO does not react to release | The battery pack is not installed. |
of the pause button. | c Press the pause button and install the battery pack (see page 28). |
| Restart AIBO by pressing the pause button again. |
|
|
AIBO continues to emit a sad | The “Memory Stick” is not inserted. |
melody and does not move | c Press the pause button and insert the “Memory Stick.” Restart |
when the pause button is | AIBO by pressing the pause button again (see page 28). |
released. |
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It takes a long time for AIBO | AIBO is loading the data from the “Memory Stick.” Wait for a |
to move. | while. |
|
|
AIBO tries to walk but it does | The floor may be too slippery. |
not move forward. | c Place AIBO on a surface that is not too slippery, such as a carpet |
| with a short nap. |
|
|
AIBO falls often. | The floor may be too slippery, inclined or unstable. |
| c Place AIBO on a flat surface that is not too slippery. |
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|
AIBO cannot get up after | AIBO sometimes cannot get up by itself. Help it at those times (see |
falling. | page 53). |
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|
After picking AIBO up, it | Press the touch sensor on the top of AIBO’s head for more than five |
stops moving. | seconds to revive it. |
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|
AIBO goes back to sleep right | Internal heat may have built up. |
after waking it up. | c Wait for a while until the internal temperature falls, then shake |
| AIBO awake. |
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|
AIBO does not emit any sounds (musical tones or sound effects).
Adjust the volume by sending commands (see page 79).
The chest lamp flashes rapidly.
Install the battery pack again (see page 76). If the lamp still flashes, replace the battery pack with a new one.
The eye lamps rapidly flash alternately in two colors.
Remove the battery pack and install it again (see page 76). Then, release the pause button and press it again.
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