Additional Information
Troubleshooting
If you experience any of the following difficulties while using the receiver, use this troubleshooting guide to help remedy the problem before requesting repairs. Should any problem persist, consult your nearest Sony dealer.
Power
The power is not turned on.
,Check that the AC power cord (mains lead) is connected securely.
Picture
There is no picture.
,The connecting cords are not connected securely.
,The connecting cords are damaged.
,The receiver is not connected to the correct TV input jack (page 21).
,The video input on the TV is not set so that you can view pictures from the receiver.
Picture noise appears.
,The disc is dirty or flawed.
,If the picture output from your receiver goes through your VCR to get to your TV, the
Even though you set the aspect ratio
in “TV TYPE” of “SCREEN SETUP,”
the picture does not fill the screen.
,The aspect ratio of the disc is fixed on your DVD.
Sound
There is no sound.
,The connecting cord is not connected securely.
,The connecting cord is damaged.
,Press MUTING on the remote if “MUTING ON” is displayed on the front panel display.
,The protective device on the receiver has been activated because of a short circuit. Turn off the receiver, eliminate the
,The audio connecting cord is damaged. Replace it with a new one.
,The receiver is in pause mode or in Slow- motion Play mode. Press H to return to normal play mode.
,Fast forward or fast reverse is performed. Press H to return to normal play mode.
,Check the speaker settings (pages 23, 68).
The left and right sounds are
unbalanced or reversed.
,Check that the speakers and components are connected correctly and securely.
,Adjust the front balance parameter in the LEVEL menu (pages 26, 70).
Severe hum or noise is heard.
,Check that the speakers and components are connected securely.
,Check that the connecting cords are away from a transformer or motor, and at least
3 meters (10 feet) away from a TV set or fluorescent light.
,Move your TV away from the audio components.
,The plugs and jacks are dirty. Wipe them with a cloth slightly moistened with alcohol.
,Clean the disc.
The picture is black and white.
,Depending on the TV, the picture on the screen becomes black and white when you play a disc recorded in the NTSC colour system.
The sound loses stereo effect when
you play a VIDEO CD, or a CD.
,Set “AUDIO” to “STEREO” in the Control Menu display (page 44).
,Make sure you connect the receiver appropriately.