Troubleshooting

Problems and remedies

Should you encounter a problem with your system, do the following:

1Make sure the power cord and speaker cords are correctly and firmly connected.

2Find your problem in the troubleshooting checklist below and take the indicated corrective action.

If the problem persists after doing all of the above, consult your nearest Sony dealer.

When the ?/1 indicator flashes

Immediately unplug the power cord and check the following items.

If your system has a voltage selector, is the voltage selector set to the correct voltage?

Check the voltage for your region, then

make sure the voltage selector is set correctly.

Check all the above items and fix any problems found. After ?/1 indicator stops flashing, reconnect the power cord and turn on the system. If the indicator still flashes, or if the cause of the problem cannot be found even after checking all the above items, consult your nearest Sony dealer.

General“– –:– –” appears in the display.

A power interruption has occurred. Set the clock (page 8).

There is no sound.

Press VOLUME + on the remote repeatedly (or turn VOLUME on the unit clockwise).

Make sure the headphones are not connected.

Check the speaker connections (page 6).

Sound comes from one channel, or unbalanced left and right volume.

Place the speakers as symmetrically as possible.

Connect the supplied speakers.

There is severe hum or noise.

Move the system away from the source of noise.

Connect the system to a different wall outlet.

Install a noise filter (commercially available) to the power line.

The timer cannot be set.

• Set the clock again (page 8).

The timer does not function.

Press CLOCK/TIMER SELECT on the remote to set the timer and light up “cPLAY” or “cREC” in the display (pages 18 and 19).

Check the timer setting and set the correct time (pages 18 and 19).

Cancel the Sleep Timer function (page 17).

Make sure the clock is correctly set.

The color on the TV screen is irregular.

• Move the speakers farther away from the TV set.

The remote does not function.

Remove the obstacle.

Move the remote closer to the system.

Point the remote at the system’s sensor.

Replace the batteries (R6/size AA).

Locate the system away from the fluorescent light.

SpeakersSound comes from one channel, or the left and right volumes are unbalanced.

• Check the speaker connections and placement.

CD/MP3 playerThe sound drops out.

The lens is dirty. Clean it with a commercially available blower.

Play does not start.

Eject the disc and check whether a disc is loaded.

Wipe the disc clean (page 26).

Replace the disc.

Load the disc that this system can play (page 4).

Load the disc correctly.

Load the disc with the label side up.

Remove the disc and wipe away the moisture on the disc, then leave the system turned on for a few hours until the moisture evaporates.

Press N (or CD/NX on the unit) to start play.

22GB