The sound skips.

•Wipe the disc clean (page 26).

•Replace the disc.

•Try moving the system to a place without vibration (e.g., on top of a stable stand).

•Try moving the speakers away from the system, or placing them on separate stands. When you listen to a track with bass sounds at high volume, the speaker vibration may cause the sound to skip.

Play does not start from the first track.

•Press PLAY MODE repeatedly until both “PGM” and “SHUF(FLE)” disappear to return to Normal Play.

MP3 audio track cannot be played back (CMT- NE5 only).

•CMT-NE3 does not play MP3 audio.

•Recording was not performed according to the ISO 9660 level 1 or level 2 format, or Joliet in the expansion format.

•The MP3 audio track does not have the extension “.MP3”.

•The data is not stored in MP3 format.

•Discs containing tracks other than MPEG1, 2 Audio Layer-3 files cannot be played.

MP3 audio tracks take longer to play back than others (CMT-NE5 only).

•After the system reads all tracks on the discs, playback may take more time than usual if:

–the number of albums or tracks on the disc is very large.

–the album and track organization structure is very complex.

The album title, track title and ID3 tag do not appear correctly (CMT-NE5 only).

•Use a disc that conforms with ISO 9660 level 1, level 2, or Joliet in the expansion format.

Tuner

Severe hum or noise/stations cannot be received.

•Set the proper band and frequency (page 12).

•Connect the antenna properly (page 6).

•Find a place and an orientation that provide good reception, then set up the antenna again. If you cannot obtain good reception, we recommend you connect a commercially available external antenna.

•The supplied FM lead antenna receives signals along its entire length, so make sure you extend it fully.

•Keep the antennas away from the system and other components.

•Consult your nearest Sony dealer if the supplied AM antenna has come off the plastic stand.

•Try turning off surrounding electrical equipment.

A stereo FM program cannot be received in stereo.

•Press FM MODE until “STEREO” appears in the display.

Tape deckThe tape does not record or play, or there is a decrease in sound level.

•The heads are dirty. Clean them (page 27).

•The record/playback heads are magnetized. Demagnetize them (page 27).

The tape does not erase completely.

•The record/playback heads are magnetized. Demagnetize them (page 27).

There is excessive wow or flutter, or the sound drops out.

•The capstans in the tape deck are dirty. Clean them using a cleaning cassette (page 27).

Noise increases or the high frequencies are erased.

•The record/playback heads are magnetized. Demagnetize them (page 27).

The tape does not record.

•No cassette is loaded. Load a cassette.

•The tab has been removed from the cassette. Cover the broken tab with adhesive tape (page 27).

•The tape has wound to the end.

Optional components

There is no sound.

•Refer to General item “There is no sound.” (page 22) and check the condition of the system.

•Connect the component properly (page 21) while checking:

–if the cords are connected properly.

–if the cord plugs are firmly inserted all the way.

•Turn on the connected component.

•Refer to the operating instructions supplied with the connected component and start playing.

•Press FUNCTION repeatedly until “MD” appears (page 21).

continued

Troubleshooting
23GB