•Check that the speakers and components are connected correctly and securely.
•Select “CENTER” in the BALANCE menu (page 36).
The sound comes from the center speaker only.•Depending on the disc, the sound may come from the center speaker only. Refer to the operating instructions supplied with the disc.
There is no sound from the subwoofer.•Check that the speakers and components are connected correctly and securely.
•Set the sound field to “A.F.D. AUTO” (page 43).
•Set the speaker output to “2.1CH” or “5.1CH” (page 42).
There is no sound from the center speaker.•Check that the speakers and components are connected correctly and securely.
•Set the sound field to “C.ST.EX A (or B, C)” (page 43).
•Set the speaker output to “5.1CH” (page 42).
There is no sound from the surround speakers.•Check that the speakers and components are connected correctly and securely.
•Set the sound field to “C.ST.EX A (or B, C)” (page 43).
•Set the speaker output to “5.1CH” (page 42).
•Depending on the disc, the recorded sound level may be too low. Refer to the operating instructions supplied with the disc.
The surround effect is difficult to hear when you are playing a Dolby Digital or MPEG audio sound track.
•Press SOUND FIELD +/– repeatedly to select a sound effect other than “A.F.D. AUTO” (page 43).
•Depending on the DVD, the output signal may not be the entire 5.1 channel. It may be monaural or stereo even if the sound track is recorded in Dolby Digital or MPEG audio format.
The sound loses stereo effect when you play a VIDEO CD, CD, or MP3.•Set “AUDIO” to “STEREO” in the Control Menu display (page 24).
•Contact your Sony dealer or local authorized Sony service facility.
The disc does not eject.• Consult your nearest Sony dealer.
Play does not start.•Check whether a disc is loaded. (The disc indicator lights up when a disc is loaded.)
•Wipe the disc clean (page 62).
•Replace the disc.
•Place the disc that this system can play (page 5).
•Place the disc correctly.
•Load the disc in the player with the label side up.
•Remove the disc and wipe away the moisture on the disc, then leave the system turned on for a few hours until the moisture evaporates.
•Press
•The region code on the DVD does not match the system.
•Cancel the Custom Parental Control function (page 31).
Custom Parental Control is set but the display for entering the password does not appear.
•Set Custom Parental Control for the layer to be limited.
You are playing a•Switch the audio to select the
•Set speaker output to “5.1CH” (page 42).
The sound skips.•Wipe the disc clean (page 62).
•Replace the disc.
•Try moving the system to a place without vibration (e.g., on top of a stable stand).
•Try moving the speakers away from the system, or placing them on separate stands. When you listen to a track with bass sounds at high volume, the speaker vibration may cause the sound to skip.
Play does not start from the first track.•Press PLAY MODE repeatedly until both “PGM” and “SHUF” disappear to return to Normal Play.
•Resume Play has been selected. Press x in stop mode, then start playback (page 15).
•The title, DVD or PBC menu automatically appears on the screen.