Troubleshooting

This section may help you isolate a problem and as a result, eliminate the need to contact technical support, allowing continued productivity.

No picture

/If neither the u (power) indicator nor the POWER SAVING indicator is lit

—Check that the power cord is properly connected.

—Check that the power switch is in the “ON” position.

/If the POWER SAVING indicator is lit

—Check that your computer power switch is in the “ON” position.

—The monitor will recover when you press any key on the keyboard of the computer.

—Check that the video cable is properly connected.

—Ensure that no pins are bent or pushed in the HD15 connector of the cable.

—Check that the video card is seated completely in a proper bus slot.

—Check that the video sync signal is within that specified for the monitor.

—If using a Mac system, check that a proper HD15-D15 adaptor is provided to work correctly with your Mac.

/If the u (power) and the POWER SAVING indicators are both flashing

—There is a potential monitor failure. Contact your dealer.

If the message of “OUT OF SCAN RANGE” appears on the screen

/Check that the video sync signal is specified for the monitor.

Picture is scrambled

/Check your graphics board manual for the proper monitor setting on your Multiscan 15sfII/17sfII.

/Check this manual and confirm that the graphic mode and the frequency at which you are trying to operate is supported. Even within the proper range some video boards may have a sync pulse that is too narrow for the monitor to sync correctly.

Color is not uniform

/Trip the power switch once to activate the Auto-degauss cycle*.

Screen image is not centered or sized properly

/Adjust the “CENTER”, “SIZE”, or “GEOMETRY” on the OSD (pages 5, 6).

/Some video modes do not fill the screen to the edge of the monitor. There is no single answer to solve the problem. There is a tendency to have this problem on higher refresh timings and Macintosh video timings.

Picture is fuzzy

/Adjust the “CONTRAST” and “BRIGHTNESS” on the OSD (page 5). We have come across several brands of SVGA boards that have an excessive video output level which creates a fuzzy picture at max contrast.

/Trip the power switch once to activate the Auto-degauss cycle*.

Picture bounces or has wavy oscillations

/Isolate and eliminate any potential sources of electric or magnetic fields. Common causes for this symptom are electric fans, fluorescent lighting, laser printers, and so on.

/If you have another monitor close to this monitor, increase the distance between them to reduce the interference.

/Try plugging the monitor into a different AC outlet, preferably on a different circuit.

/Try the monitor on a completely different computer in a differnt room.

Picture appears to be ghosting

/Eliminate the use of video cable extension cables and/or video switch boxes if this symptom occurs. Excessive cable length or weak connections can produce this symptom.

A fine horizontal line (wire) is visible

/This wire stabilizes the vertically striped Aperture Grille. This Aperture Grille allows more light to pass through to the screen giving the Trinitron CRT more color and brightness.

Wavy or elliptical (moire) pattern is visible

/Due to the relationship between resolution, monitor dot pitch and the pitch of some image patterns, certain screen backgrounds, especially gray, sometimes show moire. This can only be eliminated by changing your desktop pattern.

*The Auto-degauss function demagnetizes the metal frame of the CRT to obtain a neutral field for uniform color reproduction. If a second degauss cycle is needed, allow a minimum interval of 20 minutes for the best result.

∙If the problem persists, call your authorized Sony dealer from a location near your monitor.

∙Note the model name and the serial number of your monitor. Also note the make and name of your computer and video board.

CPD-15SF2, CPD-17SF2 specifications

The Sony CPD-15SF2 and CPD-17SF2 are notable examples of high-quality CRT monitors that were designed for both professional and home use during the late 1990s and early 2000s. These monitors were well-regarded for their exceptional display capabilities, making them suitable for a range of applications, from graphic design to gaming.

The CPD-15SF2 features a 15-inch screen, while the CPD-17SF2 comes with a larger 17-inch display. Both models utilize Sony’s Trinitron technology, known for its superior image quality and vibrant color reproduction. Trinitron monitors utilize a unique aperture grille system that allows for finer images and less distortion compared to traditional shadow mask monitors. This technology provides sharper lines and more accurate color representations, making these monitors ideal for visual professionals who require precision and clarity.

One of the standout characteristics of both models is their high refresh rates, which help reduce flickering and eye strain during prolonged use. The CPD-15SF2 typically supports a refresh rate of up to 85Hz, while the CPD-17SF2 can reach similar levels, ensuring a smooth visual experience whether for work or leisure.

In terms of resolution, both monitors support multiple display modes, with the CPD-15SF2 capable of handling resolutions up to 1024 x 768 pixels, and the CPD-17SF2 accommodating higher resolutions, making them versatile for various applications. Their brightness levels, usually around 100 cd/m², contribute to their strong performance in different lighting conditions.

Notable features include Sony’s built-in screen adjustment technologies, such as Automatic Adjust and Geometry Correction, which facilitate easy setup and optimization of the display for different environments. Additionally, the ergonomic design of the monitors allows for tilt and swivel adjustments, enhancing user comfort during extended use.

The combination of Trinitron technology, high refresh rates, excellent resolution, and user-friendly features makes the Sony CPD-15SF2 and CPD-17SF2 monitors a popular choice in their era. They exemplify Sony's commitment to producing reliable and high-performance electronics, catering to the needs of professionals and casual users alike. Despite the shift towards LCD and LED technologies in recent years, the legacy of these CRT monitors still resonates within the tech community.

Sony CPD-15SF2, CPD-17SF2 manual Troubleshooting

Models: CPD-15SF2 CPD-17SF2