Symptom | Possible Causes | Solutions |
Cannot view photo | • Bad photo CD disc. | • Try to play another |
CD discs. |
| photo CD disc and |
|
| see if it reads fine. |
Can read only first |
| If it works, you |
session of a multi- |
| should replace the |
session disc. |
| defective disc. |
Receive error |
|
|
messages while |
|
|
reading photo CD |
|
|
images. |
|
|
|
|
|
Cannot read the | • “Load Contents” or | • If recorded without |
former session of the | “Import Session” | checked “Load |
was NOT clicked | Contents” or | |
has been written at | on the softwear. | “Import Session”, |
least twice. |
| it is impossible to |
|
| read. But when |
|
| using utility |
|
| software such as |
|
| “Session Selection” |
|
| from Adaptec, the |
|
| former session can |
|
| be read. |
Read error occurs. | • Defective | • Deep scratches, |
| disc. | fingerprints or |
|
| other contaminants |
|
| on the discs |
|
| surface can disable |
|
| the drive from |
|
| reading data. |
|
| Always keep it |
|
| clean. |
| Symptom |
| Possible Causes | Solutions | ||
|
|
|
|
|
| |
• Music CD inserted. | • Because audio | |||||
| Cannot read the | |||||
| former session of the |
|
|
| compact discs do | |
|
|
|
| not have computer | ||
| has been written at |
|
|
| data, typing | |
| least twice. |
|
|
| computer | |
|
|
|
|
| commands while | |
|
|
|
|
| an audio CD is in | |
|
|
|
|
| your drive will | |
|
|
|
|
| result in an error | |
|
|
|
|
| message. | |
| Read error occurs. |
| • Disc inserted |
| • Remove the disc | |
|
|
| upside down. |
| from tray and | |
|
|
|
|
| reinsert it with | |
|
|
|
|
| the label side up. | |
|
|
|
|
|
| |
|
|
|
|
|
| |
| Excessive noise when |
| • Eccentric disc |
| • Replace it by | |
| reading. |
| loaded. |
| another one. | |
|
|
| • Seal attached on |
| • Detach the seal | |
|
|
| the surface. |
| very carefully. | |
|
|
|
|
| Don’t make any | |
|
|
|
|
| ||
|
|
|
|
| scratches. | |
|
|
|
|
| ||
| No operation. |
| • No power. | • Check if the power | ||
|
|
|
|
| cord is connected | |
|
|
|
|
| securely to the | |
|
|
|
|
| connector. | |
|
|
| • SIDE cable isn’t | • Ensure that the | ||
|
|
| connected | IDE cable and | ||
|
|
| properly. | connectors are not | ||
|
|
|
|
| damaged, bent or | |
|
|
|
|
| dented. Check | |
|
|
|
|
| especially the pins. |
28 | 29 |