Sony CRX140E, CRX0811 manual Contacting Technical Support Appendix A, CD-RWRecorder User’s Guide

Contacting Technical Support Appendix A

Whenever you have any difficulty with your drive, please follow the troubleshooting suggestions in this manual and in the software manuals. Please keep track of the steps you have taken with as much information about your computer system as you can. If you have any trouble resolving the problem, please call the Sony Technical Support Center and convey your troubleshooting steps.

Please have your model number, serial number, date of purchase and sales receipt available when you call Technical Support the first time.

Technical Support can be reached 8:00am to 8:00pm, Central Time, Monday through Saturday. Please have your model number, serial number, date of purchase and receipt handy before calling Technical Support. Free telephone support is offered for 90 days from your first call.

Sony Computer Peripherals Technical Support Phone (800) 588-3847

Sony Computer Peripherals Technical Support Web Site http://www.sony.com/storagesupport

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