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Sony DCR-TRV19, DCR-TRV22, DCR-TRV33 Types of trouble and how to correct trouble

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Types of trouble and how to correct trouble

Symptom	Cause and/or Corrective Actions
A vertical band appears when you	• The contrast between the subject and background is too
shoot a subject such as lights or a	high. This is not a malfunction.
candle flame against a dark
background.
A vertical band appears when you	• This is not a malfunction.
shoot a very bright subject.
Some tiny spots in white, red, blue	• SLOW SHTR, Super NightShot* or Color Slow Shutter* is
or green appear on the screen.	activated. This is not a malfunction.
An unknown picture appears on	• If 10 minutes elapse after you set the POWER switch to
the screen.	CAMERA or DEMO MODE is set to ON in the menu
	settings without a cassette and the “Memory Stick”*
	inserted, your camcorder automatically starts the
	demonstration.
	c Insert a cassette/a “Memory Stick”* or press the LCD
	screen. The demonstration stops. You can also set
	DEMO MODE to OFF in the menu settings (p. 183).
The picture is recorded in incorrect	• NIGHTSHOT is slid to ON.
or unnatural colors.	c Slide it to OFF (p. 34).
Picture appears too bright, and the	• NIGHTSHOT is slid to ON in a bright place.
subject does not appear on the	c Slide it to OFF (p. 34).
screen.	• The back light function is active.
	c Deactivate it (p. 33).
The click of the shutter does not	• BEEP is set to OFF in the menu settings.
sound.	c Set it to MELODY or NORMAL (p. 184).
Black bands appear when you	c Set STEADYSHOT to OFF in the menu settings (p. 177).
record a TV screen or computer
screen.

An external flash (optional) does	• The power of the external flash (optional) is off or the
not work.	power source is not installed.
	c Turn on the external flash (optional) or install the power
	source.
	• 2 or more external flashes (optional) are attached.
	c Only 1 external flash (optional) can be attached.
Flickering or changes in color	• PORTRAIT or SPORTS of PROGRAM AE is on when
occurs.	recording in light from a discharge tube such as a
	fluorescent lamp, sodium lamp or mercury lamp.
	c Set PROGRAM AE to AUTO in the menu settings.
* DCR-TRV22/TRV33 only	(continued on the following page)
	(continued on the following page)

Troubleshooting

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Contents

Page Welcome WARNING To prevent fire or shock hazard, do not expose the unit to rain or moisture For customers in the U.S.A and CANADA Declaration of Conformity Recording moving pictures or still images, and playing them back Capturing images on the computer Main Features Other uses Main Features Quick Start Guide Getting Started Recording – Basics Playback – Basics Table of contents “Memory Stick” Operations (DCR-TRV22/TRV33only) Customizing Your Camcorder Troubleshooting Additional Information Connecting the power cord (p. 17) Inserting the cassette Recording a picture on the tape (p. 25) Monitoring the playback picture on the LCD screen (p. 39) Inserting the “Memory Stick” (p. 109) Recording still images on the “Memory Stick” (p. 114) Monitoring the playback still image on the LCD screen Page Using this manual Note on Cassette Memory Note on TV color systems Copyright precautions Note on connecting other equipment Precautions on camcorder care Lens and LCD screen/finder (on mounted models only) [d] Page Installing the battery pack To remove the battery pack Step 1 Preparing the power source Charging the battery pack After charging the battery pack Charging time Recording time Playing time Checking status of battery pack – Battery Info Connecting to a wall outlet To return to FN (Function) To return to FN To execute settings To cancel settings To make screen indicators disappear Step 3 Using the touch panel Operation buttons on each display Page Recording a picture Indicators displayed during recording After recording Adjusting the LCD screen Shooting with the mirror mode Adjusting the brightness of the LCD screen Adjusting the viewfinder Using the zoom feature Shooting backlit subjects – Back light function To cancel the back light function Shooting in the dark – NightShot/Super NightShot/Color Slow Shutter Using NightShot Using Super NightShot (DCR-TRV22/TRV33only) Using NightShot Light Using Color Slow Shutter (DCR-TRV22/TRV33only) Page End search To cancel end search Checking recordings – End search/Edit search/Rec Review Edit search Rec Review To cancel playback To rewind the tape To fastforward the tape To view a still image (playback pause) Playing back tape To display the screen indicators – Display function About date/time and various settings Using the touch panel Using the Remote Commander Various playback modes To change the playback direction To locate a scene while monitoring the picture (picture search) To view the picture at slow speed (slow playback) To view the picture at double speed Page If your TV is already connected to the VCR If your TV or VCR is a monaural type Viewing a recording on TV During tape recording standby During tape recording Page Page Recording a still image on a tape – Tape Photo recording (DCR- TRV19 only) Recording on the tape To stop the countdown for recording on the tape Recording still images on the “Memory Stick” during recording standby (DCR-TRV22/TRV33only) Self-timerrecording Recording images (DCR-TRV19only) To cancel the self-timer To return to the automatic white balance [a][b] [c][d] To cancel the wide mode Using the wide mode Page Using the fader function To cancel the fade in/out Page To cancel picture effect Page Using special effects – Digital effect (DCR-TRV22/TRV33only) To cancel digital effect Shutter speed Page Using PROGRAM AE To cancel PROGRAM AE To return to the automatic exposure Page To return to the autofocus Page To cancel Interval Recording To cancel frame recording To make the buttons on the LCD screen disappear Using the viewfinder Page Page To cancel tape PB ZOOM Page To cancel searching Searching for the date by using Cassette Memory Searching a recording by date – Date search Searching for the date without using Cassette Memory Searching for a photo by using cassette memory To stop searching Searching for a photo without using cassette memory Searching for a photo – Photo search/Photo scan (DCR-TRV19only) Scanning photo To stop scanning Connecting With the A/V connecting cable With the i.LINK cable Dubbing tape Dubbing When you have finished dubbing the tape Page Using Digital program editing on the tape recorded on other equipment Step 1: Connecting to the VCR Dubbing only desired scenes – Digital program editing (on tape) Step 2: Setting the VCR to operate Page Page Step 3: Adjusting the synchronization of the VCR Page Operation 1: Making a Program To finish making programs Erasing the program you have set Erasing all programs Operation 2: Performing Digital program editing (Dubbing the tape) To cancel dubbing during editing To end Digital program editing When the program has not been set Connecting a VCR or TV With the A/V connecting cable (DCR-TRV22/TRV33only) Recording video or TV programs Page Inserting a scene from a VCR – Insert editing To change the insert end point Preparing for audio dubbing Dubbing with the built-inmicrophone Connecting the microphone (optional) to the MIC jack Audio dubbing Connecting the microphone (optional) to the intelligent accessory shoe Adding an audio sound on the recorded tape Monitoring the new recorded sound Page Superimposing a title on a cassette with Cassette Memory Erasing a title To cancel erasing To change a title you have stored To erase the label you have made To change the label you have made Page File format To prevent from erasing images accidentally Notes on the “Memory Stick” Using “Memory Stick” The “Memory Stick” formatted by a computer Notes on “MagicGate Memory Stick” Notes on using the “Memory Stick Duo” Notes on image data compatibility Inserting the “Memory Stick” Ejecting the “Memory Stick” Selecting still image quality Image quality settings Selecting image quality and size Selecting the still image size (DCR-TRV33only) Memory capacity of still images Selecting the moving picture size Approximate number of still images and time of moving pictures that can be recorded on one “Memory Stick” Still images Moving pictures Page Recording still images on “Memory Stick” – Memory Photo recording Recording images continuously (DCR-TRV33only) Page Page Recording an image from tape as a still image Recording a still image from other equipment Page Superimposing a still image in “Memory Stick” on an image – MEMORY MIX Recording a superimposed image to the tape To change the still image to be superimposed To cancel MEMORY MIX Recording a superimposed image to the “Memory Stick” as a still image To cancel Interval Photo Recording To stop recording Recording moving pictures on “Memory Stick” – MPEG MOVIE recording Recording a still image Recording a moving picture To stop the countdown for recording moving picture Page Recording a picture from tape as a moving picture Recording a moving picture from other equipment Making the program Recording edited pictures from tape as a moving picture – Digital program editing (on “Memory Stick”) Performing the program (Dubbing the “Memory Stick”) To stop dubbing Creating a new folder To cancel creating a new folder Changing the recording folder Selecting the recording folder To cancel Memory Photo playback Screen indicators during still image playback Viewing a still image – Memory Photo playback Playing back 6 recorded images at a time (index screen) To return to the normal playback screen (single screen) To cancel MPEG MOVIE playback Playing back a picture from a particular segment Viewing a moving picture – MPEG MOVIE playback Screen indicators during moving picture playback Page To cancel memory PB ZOOM To cancel slide show To pause slide show To start slide show from a particular image To cancel image protection Deleting selected images To cancel deleting an image Deleting images – DELETE Deleting selected images on the index screen Deleting all the images To cancel deleting all the images in the “Memory Stick” To change still images To erase the print marks Viewing pictures recorded on the tape When connecting to a computer with the USB port Viewing images with a computer – Introduction When connecting to a computer with the DV port Viewing images recorded on the “Memory Stick” (DCR-TRV22 TRV33 only) When connecting to a computer without the USB port Notes on using your computer “Memory Stick” (DCR-TRV22/TRV33only) Software Communications with your computer Recommended computer usage environment when connecting with the USB cable and viewing tape pictures on a computer Connecting your camcorder to a computer using the USB cable (For Windows users) Installing the USB driver Installing Image Transfer (DCR-TRV22/TRV33only) Installing ImageMixer Making the computer recognize your camcorder Viewing images recorded on the “Memory Stick” (DCR-TRV22/TRV33 only) If you cannot install the USB driver Page Page Capturing images with “ImageMixer Ver.1.5 for Sony” Viewing pictures recorded on tape on a computer – USB Streaming (For Windows users) Viewing pictures live from your camcorder Capturing still images Capturing moving pictures To close “ImageMixer” Making Video CDs – Easy Video CD Capturing images recorded on a tape onto a CD-R Capturing images live from your camcorder onto a CD-R Playing back the Video CDs Seeing the on-linehelp (operating instructions) of ImageMixer Page Viewing images without Image Transfer Image file storage destinations and image files Example: For Windows Me users (The drive recognizing your camcorder is [F:].) When finished, disconnect the USB cable and remove the “Memory Stick” or set the POWER switch to OFF (CHG) When connecting to a computer with the USB cable Recommended Macintosh environment Page Viewing images Page Capturing images from an analog video unit on a computer – Signal convert function (DCR-TRV22/TRV33only) After capturing images and sound Page Changing the menu settings Selecting the mode setting of each item z is the default setting Page Page Page Page Page Page Page Page Page During recording Types of trouble and how to correct trouble During playback During recording and playback When operating using the “Memory Stick” (DCR-TRV22/TRV33 only) Page Others Page Page Page Page Selecting cassette types Copyright signal When you play back When you record Usable cassettes Audio mode When you play back a dual sound track tape Notes on the cassette To prevent accidental erasure When the Cassette Memory function does not work Cleaning gold-platedconnector What is the “InfoLITHIUM” battery pack Effective use of the battery pack About the “InfoLITHIUM” battery pack Remaining battery time indicator How to store the battery pack Battery life What is i.LINK i.LINK baud rate About i.LINK i.LINK functions on this unit Required i.LINK cable Using your camcorder abroad Simple setting of clock by time difference Moisture condensation If moisture condensation has occurred Maintenance information and precautions Maintenance information Cleaning the video head Cleaning the LCD screen Removing dust from inside the viewfinder Charging the built-inrechargeable battery Adjusting the LCD screen (CALIBRATION) Precautions Camcorder operation On handling the tape Camcorder care AC Adaptor About care and storage of the lens Rechargeable battery pack Note on dry batteries Video camera recorder Specifications AC-L15A/L15B Rechargeable battery pack NP-FM30 Camcorder Identifying parts and controls Page Page Remote Commander To prepare the Remote Commander Operation indicators LCD screen and Viewfinder A, B C, D I, J, K, L M, N T, U