Before Calling Service Personnel

Symptoms and Correction

Check the following guide for the possible cause of a problem before contacting service.

 

Symptom

 

Cause

 

 

Correction

 

 

 

 

 

 

 

No power.

The power cord is disconnected.

Plug the power cord into the wall out-

 

 

 

 

 

let securely.

 

 

Hold switch is set to HOLD position.

Release the hold mode.

 

 

 

 

 

 

 

 

The battery is discharged.

Recharge the battery.

 

 

 

 

 

 

 

The power is on, but

No disc is inserted.

Insert a disc. (Check that the DVD or,

 

the DVD player does

 

 

 

audio CD indicator in the display win-

 

not work.

 

 

 

dow is lit.)

 

No picture on the

The video cable is not connected

Connect the video cable into the jacks

 

LCD or TV (including

 

securely.

 

securely.

 

video from another

 

 

 

 

 

 

The AV LINE SELECT switch is not set

Set the LINE SELECT switch correct-

 

unit).

 

 

correctly.

 

ly.

 

 

 

 

 

 

 

 

 

 

 

-

While you are playing a disc, set the

 

 

 

 

 

 

LINE SELECT switch to Out mode.

 

 

 

 

 

-

While you are viewing video from

 

 

 

 

 

 

other equipment, set the LINE

 

 

 

 

 

 

SELECT switch to In mode.

 

 

LCD mode is set to OFF.

Select a LCD mode other than OFF.

 

 

Check that Brightness control is set to “–”.

Adjust the brightness.

 

 

The TV is not set to receive DVD signal

Select the appropriate video input

 

 

 

output.

 

mode on the TV so the picture from

 

 

 

 

 

the DVD player appears on the LCD

 

 

 

 

 

screen.

 

 

The connected TV power is turned off.

Turn on the TV.

 

 

 

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Sony DPS5032N operating instructions Before Calling Service Personnel, Symptom Cause Correction