Troubleshooting

Check the following guide for the possible cause of a problem before contacting service.

Symptom

Cause

Solution

 

 

 

No power.

The power cord is disconnected.

Plug the power cord into the wall outlet

 

 

securely.

 

 

 

The power is on, but

No disc is inserted.

Insert a disc or tape. (Check that the

the DVD+VCR does not

No tape is inserted.

disc or tape indicator in the display

work.

 

window is lit.)

 

 

 

No picture.

The TV is not set to receive DVD+VCR

Select the appropriate video input mode

 

signal output.

on the TV so the picture from the

 

 

DVD+VCR appears on the TV screen.

 

 

 

 

TV/VCR mode for DVD+VCR is set to

Press the TV/VCR button on the remote

 

TV.

control repeatedly to choose VCR

 

 

mode. VCR indicator light appears in

 

 

the display window.

 

 

 

 

The video cable is not connected

Connect the video cable securely.

 

securely.

 

 

 

 

 

The connected TV power is turned off.

Turn on the TV.

 

 

 

No sound.

The equipment connected with the

Select the correct input mode on the

 

audio cable is not set to receive

audio receiver so you can listen to the

 

DVD+VCR signal output.

sound from the DVD+VCR.

 

 

 

 

The audio cables are not connected

Connect the audio cable securely.

 

securely.

 

 

 

 

 

The power of the equipment connected

Turn on the equipment connected with

 

with the audio cable is turned off.

the audio cable.

 

The audio connecting cord is damaged.

• Replace it with new one.

 

 

 

The playback picture is

The disc is dirty.

Clean the disc.

poor.

Tape heads are dirty.

Clean video heads.

 

 

 

 

 

Tape is a rental or was recorded on

Use CH/TRK (v/V) for manual tracking

 

another VCR.

adjustment while tape is playing.

 

 

 

The DVD+VCR does

No disc is inserted.

Insert a disc or tape. (Check that the

No tape is inserted.

disc or tape indicator in the display

not start playback.

 

window is lit.)

 

 

 

 

 

 

An unplayable disc is inserted.

Insert a playable disc. (Check the disc

 

 

type, color system, and Regional code.)

 

 

 

 

The disc is placed upside down.

Place the disc with the playback side down.

 

The disc is not placed within the guide.

Place the disc on the disc tray correctly

 

 

inside the guide.

 

The disc is dirty.

Clean the disc.

 

The Rating level is set.

Cancel the Rating function or change

 

 

the rating level.

38

Page 38
Image 38
Zenith XBS245 warranty Troubleshooting, Symptom Cause Solution, Place the disc with the playback side down