Troubleshooting

Network

You cannot establish a connection with the Wireless LAN access point.

•Check to make sure the power of the Wireless LAN access point is on.

•The communication range may be shortened by the surrounding conditions, such as various obstacles, radio wave traffic, and the wall material between this camera and the Wireless LAN access point. Change the location of the camera or move the camera closer to the access point.

•Microwave ovens or Bluetooth-enabled devices use the 2.4 GHz wavelength and could hinder the communication. If such devices are in the vicinity, move the camera away from those devices or shut those devices down.

•For further information on how to establish a connection, refer to the operating manual of the Wireless LAN access point.

You cannot exchange an image in Collaboration Shot or Picture Gift mode.

•The communication range may be shortened by the surrounding conditions, such as various obstacles, radio wave traffic, and the wall material between the devices. Change the location or move the devices closer together.

•Microwave ovens or Bluetooth-enabled devices use the 2.4 GHz wavelength and could hinder the communication. If such devices are in the vicinity, move away from those devices or shut those devices down.

It takes too much time to transfer an image.

•The communication range may be shortened by the surrounding conditions, such as various obstacles, radio wave traffic, and the wall material between the devices or between this camera and the Wireless LAN access point. Change the location of the devices, put the devices closer together, or move the camera closer to the access point.

•You may be getting a crossed connection with another Wireless LAN access point. Set the wireless channel at the Wireless LAN access point. For further information, refer to the operating manual of the Wireless LAN access point.

•Microwave ovens or Bluetooth-enabled devices use the 2.4 GHz wavelength and could hinder the communication. If such devices are in the vicinity, move the camera away from those devices or shut those devices down.

You cannot connect to a hotspot (public Wireless LAN access point) service.

• This camera does not support connection to hotspot services.

Troubleshooting

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