Cyber-shot User Guide
Before Use
Confirming the operation method
Shooting
Viewing
Useful shooting functions
Useful viewing functions
Changing settings
Viewing images on a TV
Using with your computer
Printing Troubleshooting Precautions/About this camera
Contents list
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Top page > Troubleshooting > Troubleshooting > Shooting still images/movies
Shooting still images/movies
Cannot record images.
If images are recorded on the internal memory even when a memory card is inserted into the camera, make sure that the memory card is fully inserted into the camera.
Check the free capacity of the internal memory or memory card. If it is full, do one of the following: Delete unnecessary images. [Details] [Details]
Change the memory card.
You cannot record images while charging the flash.
When recording movies, it is recommended that you use the following memory cards: “Memory Stick Micro” (Mark2) media
microSD memory card or microSDHC memory card (Class 4 or faster)
Smile Shutter function does not work.
No image is shot if a smiling face is not detected. [Details]
Anti-blur function does not work.
The
Shoot after pressing the shutter button halfway down.
The image is out of focus.
The subject is too close. When shooting, make sure to position the lens farther away from the subject than the shortest shooting distance in the following situation.
In Intelligent Auto mode, Easy Mode: approximately 1 cm (0.39 inches) (W) / 50 cm (1.64 ft) (T) (from the lens)
In other shooting modes: approximately 8 cm (0.26 ft) (W) / 50 cm (1.64 ft) (T) (from the lens). Or set to close focus mode and shoot about 1 cm to 20 cm (0.39 inches to 7.87 inches) from the W side distance.
(Night Scene) or 
(Landscape) mode is selected in Scene Selection when shooting still images.
Zoom does not work.
You cannot use the optical zoom in the following situations: Shooting in [Sweep Panorama]
Shooting in [Magnifying Glass]
You cannot use the Smart zoom depending on the image size. [Details]
You cannot use the digital zoom when: The Smile Shutter is working.
Cannot select the Face Detection function.
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