Troubleshooting

If you experience trouble with your camera,

2 Should your camera still not work

3 Should your camera still not work

try the following solutions.

properly, open the waterproof cover to

properly, consult your Sony dealer or

1 First check the items on the tables below.

press the RESET button using a fine-

local authorized Sony service facility.

tipped object, then close the cover and

 

If code “C:ss:ss” is displayed

 

turn on the power again. (All the settings

 

on the LCD screen, the self-

 

including date and time are cleared.)

 

diagnosis display function is

 

 

 

working (page 70).

 

 

 

RESET

 

 

button

 

Batteries and power
SymptomCauseSolution

Troubleshooting

 

The battery remaining

• You have used the camera in an extremely cold

 

indicator is incorrect, or

location.

 

 

sufficient battery remaining

• The batteries are discharged.

p Install charged batteries (page 10).

 

indicator is displayed but

• The battery contacts or the terminals on the inner

p Wipe any dirt off from them with a dry cloth (page 11).

 

the power runs out soon.

cover are dirty.

 

 

 

• The batteries are exhibiting the “memory effect”

p To restore the batteries to their original condition, use them until

 

 

(page 11).

they are fully drained before recharging them.

 

 

• The batteries are dead (page 78).

p Replace the batteries with new ones.

 

 

 

 

 

The battery life is short.

• You are shooting/viewing images in an

 

 

extremely cold location.

 

 

 

• The batteries are not charged enough.

p Charge the batteries (page 10).

 

 

• The batteries are dead (page 78).

p Replace the batteries with new ones.

 

 

 

 

 

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