Self-diagnosis display
— If a code starting with an alphabet letter appears
Your camera has a
If this occurs, check the following code chart and attempt the corresponding corrective actions. The last two digits (indicated by ss) will differ depending on the state of the camera.
C:32:ss
Code | Cause | Countermeasure |
C:32:ss | There is trouble with your | • Turn the power off and on again (page 15). |
| camera’s hardware. |
|
|
|
|
C:13:ss | The camera cannot read or write | • |
| data on the “Memory Stick.” |
|
|
|
|
| An unformatted “Memory Stick” | • Format the “Memory Stick” (page 47). |
| is inserted. |
|
|
|
|
| The inserted “Memory Stick” | • Insert a new “Memory Stick” (page 18). |
| cannot be used with your camera, |
|
| or the data is damaged. |
|
|
|
|
E:61:ss | A camera malfunction that you | • Open the waterproof cover to press the |
E:91:ss | cannot reverse has occurred. | RESET button (page 61), then close the cover |
|
| and turn the power on again. |
|
|
|
If you are unable to solve the problem even after trying the corrective actions a few times, repairs may be necessary. Contact your Sony dealer or local authorized Sony service facility and inform them of the 5- digit code.
Example: E:61:10
70