Symptom

Cause

Solution

The image is interrupted by

• You are playing back the movie directly from

p Copy the movie to the hard disk of your computer and then play

noise when you view a

the “Memory Stick.”

back the movie from the hard disk (pages 54, 55 and 59).

movie on a computer.

 

 

 

 

 

You cannot print an image.

—

p Check the printer settings.

 

—

p Click on HELP for the “ImageMixer Ver.1.5 for Sony”

 

 

application software.

 

 

 

An error message appears

• The computer display is not set correctly.

p Set the computer display as follows:

when you set the supplied

 

Windows: 800 × 600 dots or more

CD-ROM in your computer.

 

High Color (16-bit color, 65,000 colors) or more

 

 

Macintosh: 800 × 600 dots or more

 

 

32,000-color or more

 

 

 

“Memory Stick”

Symptom

Cause

Solution

You cannot insert a

• You are inserting it backwards.

p Insert it from the right side (page 18).

“Memory Stick.”

 

 

 

 

 

You cannot record on a

• The write-protect switch on the “Memory Stick”

p Set it to the recording position (page 76).

“Memory Stick.”

is set to the LOCK position.

 

 

• The “Memory Stick” is full.

p Delete unnecessary images (page 46).

 

 

 

You cannot format a

• The write-protect switch on the “Memory Stick”

p Set it to the recording position (page 76).

“Memory Stick.”

is set to the LOCK position.

 

 

 

 

You have formatted a

• When you format a “Memory Stick,” all data in

p We recommend that you set the “Memory Stick” write-protect

“Memory Stick” by mistake.

the “Memory Stick,” including images that were

switch to the LOCK position to prevent accidental erasure

 

write-protected by another device, will be

(page 76).

 

permanently erased and cannot be restored.

 

 

 

 

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