Symptom

Cause

 

 

 

 

 

 

 

 

 

 

Solution

 

 

 

 

 

 

 

 

Your camera cannot record

• No “Memory Stick” is inserted.

 

 

p Insert a “Memory Stick” (page 18).

 

images.

• The capacity of the “Memory Stick” is

p Delete the images saved in the “Memory Stick” (page 46), or

 

insufficient.

 

 

 

 

 

 

 

 

 

 

format it (page 47).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

p Change the “Memory Stick.”

 

 

• The write-protect switch on the “Memory Stick”

p Set it to the recording position (page 76).

 

is set to the LOCK position.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• You cannot shoot while the flash is charging.

 

 

 

 

 

 

 

 

 

• The mode switch is not set to

 

 

 

 

when shooting

p Set it to

 

 

 

 

 

(page 22).

 

 

 

a still image.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• The mode switch is not set to

 

 

 

 

when shooting

p Set it to

 

 

 

 

 

(page 43).

 

 

 

 

 

 

 

 

 

 

 

 

 

a movie.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The flash does not work.

• The mode switch is set to

 

 

 

 

or

 

.

p Set it to

.

 

 

 

 

 

 

 

 

 

 

• The flash is set to (No

flash).

 

 

p Set the flash to auto (no indicator),

(Red-eye reduction) or

 

 

 

 

 

 

 

 

 

 

 

 

(Forced flash) (page 25).

 

 

• When shooting still images, either

(Twilight

p Set it to other modes (pages 20 and 31).

 

mode) or

(Vivid nature mode) is selected for

 

 

 

 

 

 

 

 

 

 

the Scene Selection function, or the camera is in

 

 

 

 

 

 

 

 

 

 

Burst mode.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The eyes of the subject

 

 

 

 

 

 

 

 

 

 

p Set the flash mode to

(Red-eye reduction) (page 25).

come out red.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The date and time are

• The date and time are not set correctly.

p Set the correct date and time (page 16).

 

recorded incorrectly.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Viewing images

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Symptom

Cause

 

 

 

 

 

 

 

 

 

 

Solution

 

 

 

 

 

 

 

 

Your camera cannot play

• The mode switch is not set to

 

 

 

 

.

 

p Set it to

 

 

 

 

 

(page 36).

 

 

back images.

• Your camera cannot play back image files

 

 

 

 

 

 

 

 

 

copied from the hard disk of your computer if the

 

 

 

 

 

 

 

 

 

 

folder/file name has been changed or the image

 

 

 

 

 

 

 

 

 

 

has been modified.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• The camera is in USB mode.

 

 

 

 

 

 

p Cancel the USB connection (pages 54 and 59).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The image cannot be played

 

 

 

 

 

 

 

 

 

 

p See page 65.

 

 

back on a computer.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Troubleshooting

63