Symptom

Cause/Solution

 

 

 

After making a USB connection,

¥

Start up the ÒPicture Package MenuÓ and check [Settings].

“Picture Package” does not

¥

Make a USB connection when the computer is turned on (page 104).

automatically start.

 

 

 

 

 

The image cannot be played back on

¥

You try to play back the image recorded in the RAW mode. Install software from the supplied CD-

a computer.

 

ROM (page 79).

 

¥

If you are using the ÒPicture PackageÓ application software, click on help at the upper-right corner

 

 

of each screen.

 

¥

Consult the computer or software manufacturer.

 

 

 

The image and sound are interrupted

¥

You are playing back the movie directly from the recording medium. Copy the movie to the hard

by noise when you view a movie on a

 

disk of your computer and then play back the movie from the hard disk (pages 105, 106, 111 and

computer.

 

116).

 

 

 

You cannot print an image.

¥

Check the printer settings.

 

 

 

Images once copied to a computer

¥

Copied to a wrong folder. Copy them to an available folders, such as Ò101MSDCFÓ (page 108).

cannot be viewed on the camera.

¥

The folder/Þle name has been changed on your computer (page 109).

 

 

 

“Memory Stick”

Symptom

Cause/Solution

You cannot insert a “Memory Stick.” ¥ You are inserting the ÒMemory StickÓ backwards. Insert the ÒMemory StickÓ from the correct side (page 22).

You cannot record on a “Memory Stick.” ¥ The write-protect switch on the ÒMemory StickÓ is set to the LOCK position. Set the switch to the recording position (page 144).

¥The capacity of the ÒMemory StickÓ is full. Delete unnecessary images (pages 46 and 99).

¥The /CF switch is set to CF. Set the switch to (page 21).

¥The image size is set to [640(Fine)] when recording movies. Insert a ÒMemory Stick PROÓ (pages 97 and 144) or set the image size to other than [640(Fine)].

You cannot format a “Memory Stick.” ¥ The write-protect switch on the ÒMemory StickÓ is set to the LOCK position. Set the switch to the recording position (page 144).

You have formatted a “Memory Stick” ¥ All the data on the ÒMemory StickÓ are deleted by formatting. You cannot restore them. Set the write

by mistake.protect switch of the ÒMemory StickÓ to the LOCK position to prevent accidental erasure (page 144).

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