Additional Information
Troubleshooting
When the 1 (standby) indicator is flashing, count how many times it flashes (interval time is three seconds).
Press 1 on the TV to turn it off, disconnect the AC power cord, and inform your dealer or Sony service centre of how the indicator flashes (number of flashes).
When the 1 (standby) indicator is not flashing, check the items in the table as follows.
Also refer to “Troubleshooting” in the
Condition | Explanation/Solution | |
| There is no picture (screen | • Check the antenna/cable connection. |
| is dark) and no sound. | • Connect the TV to the AC power and press 1 on the TV. |
|
| • If the 1 (standby) indicator lights up in red, press "/1. |
|
|
|
| Tiny black points and/or | • The screen is composed of pixels. Tiny black points and/or bright |
| bright points appear on the | points (pixels) on the screen do not indicate a malfunction. |
| screen. |
|
|
|
|
| Some programmes cannot | • Check the antenna or dish. |
| be tuned. |
|
The TV turns off automatically (the TV enters standby mode).
•Check if the “Sleep Timer” is activated, or confirm the “Duration” setting of “On Timer”.
•Check if the “Idle TV Standby” is activated.
•Check if the “Presence Sensor” is activated. When no viewer is detected in front of the TV for a preset time, the picture automatically turns off, while leaving only the TV sound on. Additionally, after 30 minutes in picture off mode, the TV will switch to standby mode.
The remote does not function.
•Replace the batteries.
•Your TV may be in SYNC mode.
Press SYNC MENU, select “TV Control” and then select “Home (Menu)” or “Options” to control the TV.
The “Parental Lock” • Enter 9999 for the PIN code. (PIN code 9999 is always accepted.) password has been
forgotten.
The TV surrounds become • When the TV is used for an extended period, the TV surrounds
warm. | become warm. |
| You may feel hot when touching there by the hand. |
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