Print quality problems _________________________
❏The print quality is not what you expect; print is not clear, is splashed, has missing dots or white streaks.
The paper you are using may not be supported by the fax.• Make sure you are using the recommended paper (see p.
•Some papers have a “right” side for printing. If the print quality is not as clear as you would like it to be, try turning the paper over and printing on the other side.
The nozzles on the BJ cartridge print head may be clogged.• Clean the BJ cartridge print head if necessary (see p.
The BJ cartridge may not be installed properly.
• Make sure the BJ cartridge is installed properly (see p.
•Determine if the problem is with the BJ cartridge print head (see p.
The paper you are using may not be supported by the fax.
•Make sure you are using the recommended paper (see p.
You may be printing on the wrong side of the paper.
•Some papers have a “right” side for printing. If the print quality is not as clear as you would like it to be, try turning the paper over and printing on the other side.
General problems ______________________________
❏The fax has no power.The power cord may not be plugged in securely.
•Check that the power cord is plugged securely into the fax and into the wall outlet (see p.
•Check the power cord by substituting with another, or by using a voltmeter to test it for continuity.
❏The fax will not print reports.The BJ cartridge may need to be replaced.
•Determine if the problem is with the BJ cartridge and replace it if necessary (see p.
The power cord may not be plugged in securely.
•Check that the power cord is plugged securely into the fax and into the wall outlet (see p.