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Sony FAX-B140 ❏Paper does not load, ❏Repeated paper jams occur, Paper may not be loaded correctly, Paper may not be loaded correctly, Paper may not be loaded correctly

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Troubleshooting

Paper feeding problems _______________________

❏Paper does not load.The multi-purpose tray may contain too many sheets.

•Make sure the paper stack in the multi-purpose tray does not exceed the paper limit mark (P) (see p. 1-7).

Paper may not be loaded correctly.

•Make sure the paper stack is loaded properly in the multi-purpose tray, and that the paper guide is adjusted correctly (see p. 1-8).

❏Paper is loaded skewed. (Printing is skewed.)

Paper may not be loaded correctly.

•Make sure the paper stack is loaded properly in the multi-purpose tray, and that the paper guide is adjusted correctly (see p. 1-8).

•Make sure the right edge of the paper stack is aligned with the right side of the multi-purpose tray and the paper guide is aligned with the left edge of the stack (see p. 1-8).

•Make sure the paper exit path is clear.

❏Multiple sheets load into the fax at the same time.

Paper may not be loaded correctly.

•Make sure the paper stack is loaded properly in the multi-purpose tray, and that the paper guide is adjusted correctly (see p. 1-8).

Sheets of paper may be sticking together.

•Be sure to fan the paper stack before loading it in the multi-purpose tray. This keeps the sheets of paper from sticking together (see p. 1-8).

The multi-purpose tray may contain too many sheets.

•Make sure the paper stack in the multi-purpose tray does not exceed the paper limit mark (P) (see p. 1-7).

•Do not exceed the maximum loading capacity of the multi-purpose tray (see p. 1-7).

•Do not force the paper stack into the multi-purpose tray.

Different types of paper may be loaded in the multi-purpose tray.

•Load only one type of paper.

•Make sure you load paper that meets the paper requirements for the fax (see Chapter 3).

❏Repeated paper jams occur.The paper you are using may be causing the jams.

•Be sure to fan the paper stack before loading it in the multi-purpose tray. This keeps the sheets of paper from sticking together (see p. 1-8).

•Check that the paper you are using and your printing environment (see pp. 1-7, S-1) are within the specifications of the fax (see Chapter 3).

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Contents

Page INTRODUCTION Registering UCanTalk voice tags 1 SETTING UP Dialling through a switchboard 2PREPARING TO USE YOUR FAX Documents stored in memory When a forwarded call is received 6RECEIVING DOCUMENTS Different ways to receive a document Telstra FaxStream™ Duet (Australia Copyright Trademarks Page ■Handling and maintenance ■Location ■Power supply Page 1 SETTING UP 2 Open the printer cover by gently pulling it towards you 3 Remove the shipping tape q and the protective piece w Close the printer cover until it locks into place 1 Insert the tabs on the multi- purpose tray into the slots on the unit UP SETTING Connect the supplied telephone line cord to the 2 Place the handset in its cradle, and connect it to the hjack Ringer volume switch 3 Connect an extension phone or answering machine* to the t jack 1Plug the power cord connector into the rear of the fax 2Plug the other end of the power cord into a properly grounded AC power outlet 1Press [Start/Copy] 3 Use [3] or [4] to select the country where you are using the fax Page Page Page 1Make sure the fax is plugged in 2Load the paper in the multi-purposetray 3Open the printer cover by gently pulling it towards you (see p. 1-2) 4 Raise the cartridge lock lever on the cartridge holder Remove the BJ cartridge from its package, then remove the orange protective cap 7Close the printer cover The fax prints a test page every time you insert a BJ cartridge 1 Press [Function] Press [Start/Copy] twice 2 Use [3] or [4] to select TEL LINE TYPE 3 Use [3] or [4] to select TOUCH TONE 4Press [Stop] Page Page 2 PREPARING TO USE YOUR FAX TO PREPARING YOUR USE AXF Page ■FAX-B120/B115 ■FAX-B140 ■ Entering letters and numbers ■Entering symbols ■Identifying your documents 3Press [Start/Copy] 2 Use [3] or [4] to select UNIT TELEPHONE # 3Enter your fax number (up to 20 digits) using the numeric buttons 4 Enter your name (up to 16 letters) using the numeric buttons (see p. 2-4) 5Press [Stop] Page 8 Use [3] or [4] to select the week in which the summer time starts 9 Use [3] or [4] to select DAY 11 Use [3] or [4] to select TIME 13Press [Function] 14Use [3] or [4] to select END DATE/TIME 2Use [3] or [4] to select TEL REGISTRATION 5Enter the party’s number (up to 50 digits) using the numeric buttons Press [Start/Copy] to register the number Press [Start/Copy] to register the name 7Register the party’s voice tag for UCanTalk Page 3 Use [3] or [4] to select CODED SPEED DIAL Enter the party’s number and name the same way you registered them for Register the party’s voice tag the same way you registered it for 3 Use [3] or [4] to select 1-TOUCHSPD DIAL or CODED SPEED DIAL 4 Use [3] or [4] to select the receiving party you want to add a voice tag to 5When the fax asks you if you want to add a voice tag, press [:] to select YES 6After the tone, speak the party’s name into the microphone After the tone, speak into the microphone again Page 3 DOCUMENTS AND PAPER ■Size ■Scanned area Page Page Page 4 MAKING COPIES Page 5 SENDING DOCUMENTS ■Setting the scanning resolution ■ Setting the scanning contrast ■Direct sending (see below) ■Memory sending (see p. 5-3) ■Manual sending (see p. 5-4) ■Regular dialling ■One-touchspeed dialling (see p. 5-5) 2Press [Function] Press [Send Options] 3 Use [3] or [4] to select MEMORY TX 4Dial the receiving party’s fax number 5Press [Start/Copy] twice 2Pick up the handset or press [Hook] and dial the receiving party’s fax number 1 Press [Stop] Press the -or Press [Coded Dial/Directory] twice 2Press [UCanTalk]. Then speak the voice tag into the microphone Press [Caller History] Use [3] or [4] to select the receiving party If a person answers, pick up the handset and converse normally When you hear a high pitch tone, press [Start/Copy] and hang up ■Cancelling manual redialling ■What is automatic redialling ■Cancelling automatic redialling ■Setting the options for automatic redialling 3 Use [3] or [4] to select DELAYED TX 4Enter the desired sending time (24-hourclock) using the numeric buttons 5Press [Start/Copy] 6Enter the receiving party’s fax number 7Press [Start/Copy] twice Use [3] or [4] to select MEMORY REFERENCE Use [3] or [4] to select DELETE DOCUMENT Press [:] to delete the file 2Dial the receiving party’s fax numbers as you need 2Use [3] or [4] to select MEMORY REFERENCE 3 Press [Start/Copy] 3 Use [3] or [4] to select PRINT DOCUMENT 3 Use [3] or [4] to select DELETE DOCUMENT 6Press [:] to delete the document Page 6 RECEIVING DOCUMENTS 1Press [Receive Mode] 2 Use [3] or [4] to select RX SETTINGS 3 Use [3] or [4] to select FAX/TEL AUTO SW 4 Press [Start/Copy] 7Use [3] or [4] to select RECEIVE or DISCONNECT 8Press [Start/Copy] 9Press [Stop] ■Using your fax with an answering machine Press [Ink Saver] 2 Use [3] or [4] to select ON or OFF Page 1Press [Receive Mode] to select NET SWITCH When you hear the telephone call ring pattern: When you hear the fax call ring pattern (triple ring): 1 Press [Receive Mode] to select NET SWITCH When you hear the fax call ring pattern: 7 USINGTHEBUILT-INANSWERINGMACHINE(TAMMODE)(FAX-B140only) (FAX-B140only) OUTGOING MESSAGE ALT OUTGOING MSG VOICE MEMO: 1Press [TAM] to set TAM MODE The outgoing message is played to the other party 2 Use [3] or [4] to select TAM SETTINGS 3 Use [3] or [4] to select the recording time 3 Use [3] or [4] to select TAM MONITOR 4 Use [3] or [4] to select ON 3 Use [3] or [4] to select TOLL SAVER 4Press [Start/Copy] 1Use [3] or [4] to select VOICE MEMO 2Press [Record] and speak into the microphone to record your voice memo 1Press [Record] 3Press [Stop] when recording is finished 1Use [3] or [4] to select the type of message you want to delete 2Press [Delete] 3Press [:] to delete the message 1 Use [3] or [4] to select the type of message you want to delete 2Use [3] or [4] to select ERASE 1Press [Play] 1Press [Delete] 2Press [:] to delete all messages Page 1Call home 2The outgoing message will be played 5End the remote control and hang up the handset ■List of remote control commands 3 Use [3] or [4] to select FWD SETTINGS 5Use the numeric buttons to enter the forwarding number 6Press [Stop] Page 2Use [3] or [4] to select PIN ENTRY 1A call is received at the forwarding number 2When you answer the phone you will hear your forwarding message 3Press [#] while the forwarding message is playing 4Enter your password when you hear the beeps 5Any new telephone messages will be played Page 2Use [3] and [4] to scroll through the menus and select the menu you want 3Press [Start/Copy] to access the settings under the menu you selected See the tables on the following pages (see pp AND SETTINGS REPOR ACTIVITY USER SETTINGS REPORT SETTINGS TX SETTINGS RX SETTINGS PRINTER SETTINGS SYSTEM SETTINGS TAM SETTINGS (FAX-B140only) Press [Report] 2 Use [3] or [4] to display the type of report you want to print Page 1Open the printer cover by gently pulling it towards you 2Push the document release button on the left-sidepanel of the fax 3Remove the document 4When you are finished, close the printer cover TO SOLUTIONS 1Gently pull any jammed paper out of the fax as shown 2 Remove the paper stack from the multi-purposetray and reload it (see p. 1-8) 3 Press [Stop] ■Cleaning inside the printer cover ■Cleaning the scanner components ■Printing the nozzle check pattern ■Cleaning the BJ cartridge print head If the AUTO TEST PRINT setting is set to ON: The fax automatically prints a test page ❏Paper does not load The multi-purposetray may contain too many sheets Paper may not be loaded correctly ❏Paper is loaded skewed. (Printing is skewed.) ❏Multiple sheets load into the fax at the same time Sending problems Receiving problems ❏The fax does not switch automatically between telephone and fax reception ❏Cannot receive a document manually ❏Print quality is poor You may not be using the correct type of paper The BJ cartridge print head may need cleaning ❏Fax does not print The BJ cartridge may need to be replaced ❏Fax images print blotched or uneven ❏Cannot receive using Error Correction Mode (ECM) The sending fax machine may not support ECM ❏The fax does not make a copy The fax may not be operating properly ❏MEMORY FULL appears on the LCD when making multiple copies The fax’s memory is full The document you are copying may have too many graphics The paper you are using may not be supported by the fax You may be printing on the wrong side of the paper The nozzles on the BJ cartridge print head may be clogged The BJ cartridge print head may be empty or damaged ❏The printout contains blurred or smudged ink Message Cause Action SOLUTIONS COMMON TO PROBLEMS Page COMMON PROBLEMS Page Page Page Scanning sheet size: Effective scanning size: Effective printing size: Transmission time: Scanning line density: