Troubleshooting (Continued)

The screen image is dark, and the subject does not appear on the screen.

Press and hold DISP/BATT INFO for a few seconds to turn on the backlight (p. 23).

Horizontal stripes appear on the image.

This occurs when recording images under a fluorescent lamp, sodium lamp, or mercury lamp. This is not a malfunction.

Black bands appear when you record a TV screen or computer screen.

Set [STEADYSHOT] to [OFF] (p. 65) (HDR-UX3E/UX5E).

[SUPER NIGHTSHOT] cannot be operated.

• Set the NIGHTSHOT switch to ON.

[COLOR SLOW SHTR] does not operate correctly.

[COLOR SLOW SHTR] may not operate correctly in total darkness. Use NightShot or [SUPER NIGHTSHOT].

You cannot adjust [LCD BL LEVEL].

You cannot adjust [LCD BL LEVEL] when:

The LCD panel is closed on your camcorder with the LCD screen facing out.

The power is supplied from the AC Adaptor.

Playing back a disc on your camcorder

You cannot play back a disc.

Slide the POWER switch to turn on your

camcorder and press (VIEW IMAGES).

On the HOME MENU, touch (VIEW IMAGES), then [VISUAL INDEX].

Check out the disc compatibility (p. 12).

Insert a disc with the recording side facing your camcorder (p. 24).

The disc that was recorded, formatted, of finalized on other devices may not be played back on your camcorder.

The playback image is distorted.

• Clean the disc using a soft cloth (p. 104).

Still images stored on a “Memory Stick Duo” cannot be played back.

Still images cannot be played back if you have modified files or folders, or have edited the data on a computer. (The file name flashes in that case.) This is not a malfunction (p. 106).

Still images recorded on other devices may not be played back, or may be displayed in wrong size. This is not a malfunction

(p. 106).

” is indicated on an image in the VISUAL INDEX screen.

Loading of the data may have failed. It may be indicated correctly when you turn off the power and then turn it on again, or repeat removing and inserting the “Memory Stick Duo” a couple of times.

This may appear on still images recorded on other devices, edited on a computer, etc.

No sound or only a quiet sound is heard when playing back a disc.

• Turn up the volume (p. 38).

94