Troubleshooting

Troubleshooting

If you run into any problems using your camcorder, use the following table to troubleshoot the problem. If the problem persists, disconnect the power source and contact your Sony dealer.

Overall operations/Easy Handycam/

 

Remote Commander..........................

p. 89

Batteries/Power sources ....................

p. 90

LCD screen/viewfinder .....................

p. 91

Discs/“Memory Stick Duo” ..............

p. 91

Recording ..........................................

p. 92

Playing back a disc on your camcorder

...........................................................p. 94

Playing back a disc on other devices.p. 95

Editing movies on the disc ................

p. 95

Viewing images on a TV...................

p. 96

Dubbing/Connecting to other devices

...........................................................p. 96

Connecting to a computer .................

p. 97

Functions that cannot be used

 

simultaneously...................................

p. 97

Overall operations/Easy Handycam/Remote Commander

The power does not turn on.

Attach a charged battery pack to the camcorder (p. 18).

Connect the plug of the AC Adaptor to the wall socket (p. 18).

The camcorder does not operate even when the power is set to on.

It takes a few seconds for your camcorder to be ready to shoot after the power is turned on. This is not a malfunction.

Disconnect the AC Adaptor from the wall socket or remove the battery pack, then reconnect it after about 1 minute. If the functions still do not work, press the RESET button (p. 117) using a sharp- pointed object. (If you press the RESET button, all settings, including the clock setting, are reset.)

The temperature of your camcorder is extremely high. Turn off your camcorder and leave it for a while in a cool place.

Buttons do not work.

During Easy Handycam operation (p. 27), you cannot use following buttons/ functions.

BACK LIGHT (p. 34)

Camera control dial (p. 35) (HDR-UX7E)

Playback zoom (p. 39)

Switching on/off the LCD backlight (p. 23)

(OPTION) does not appear on the screen.

During Easy Handycam operation, you cannot use the OPTION MENU.

Menu settings have changed automatically.

• During Easy Handycam operation, most of

 

the menu settings return to their defaults.

 

• During Easy Handycam operation, some

 

 

menu items are fixed as follows.

 

– Movie recording mode: [SP]

Troubleshooting

• Following menu items return to the default

– Still image quality: [FINE]

 

– [DATA CODE]: [DATE/TIME]

 

– Recording format of DVD-RW:

 

[VIDEO] (for SD (standard definition)

 

image quality)

 

settings when you set the POWER switch

 

to OFF (CHG) for more than 12 hours.

 

– [FOCUS]

 

– [SPOT FOCUS]

 

– [EXPOSURE]

 

– [SPOT METER]

 

– [SCENE SELECTION]

 

– [WHITE BAL.]

 

– [MICREF LEVEL]

 

Continued , 89