Symptom

Check these items

Color is not uniform

• Degauss the monitor* (page 11). If you place equipment that generates a magnetic field,

 

such as a speaker, near the monitor, or if you change the direction the monitor faces, color

 

may lose uniformity.

 

 

White does not look white• Adjust the color temperature (page 11).

 

 

Letters and lines show red or blue• Adjust the convergence (page 10).
shadows at the edges

 

 

 

USB peripherals do not function• Check that the appropriate USB connectors are securely connected (page 7).

 

• Check that the ! (power) switch is in the “on” position.

 

xProblems caused by the connected computer or other equipment

 

• Check that the power of any self-powered USB compliant peripheral devices is “on.”

 

• Install the latest version of the device driver on your computer. Contact your device’s

 

manufacturer for information about the appropriate device driver.

 

• If your USB compliant keyboard or mouse does not function, connect them directly to

 

your computer, reboot your computer, and make any necessary adjustments to the USB

 

settings. Then reconnect the keyboard or mouse to the monitor. If you connect a keyboard

 

or mouse to the USB connectors and then boot your computer for the first time, the

 

peripheral devices may not function.

 

• For customers using Windows 95

 

1. Right-click on My Computer and select Properties.

 

2. Click on the Device Manager tab. Scroll down and select Universal Serial Bus

 

Controller.

 

If Universal Serial Bus Controller does not appear, you need to load a USB supplement

 

disk. Contact your computer’s manufacturer for more information about obtaining a

 

USB supplement disk.

 

3. Select Generic USB Device from the USB controller list and click on Properties.

 

4. If there is a check in the box next to “Disable in this hardware profile,” remove the

 

check.

 

5. Click on Refresh.

 

 

A hum is heard right after the

• This is the sound of the auto-degauss cycle. When the power is turned on, the monitor is

power is turned onautomatically degaussed for five seconds.

 

 

*If a second degauss cycle is needed, allow a minimum interval of 20 minutes for the best result. A humming noise may be heard, but this is not a malfunction.

Displaying this monitor’s name, serial number, and date of manufacture

1Press the center of the control button.

The main MENU appears on the screen.

2Move the control button m/M to highlight

LANGUAGE/INFORMATION and press the center of the control button.The LANGUAGE/INFORMATION menu appears on the screen.3Move the control button m/M to select .This monitor’s information menu appears on the screen.

Example

 

 

 

LANGUAGE / I NFORMAT I ON

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

MODE L : HMD - A 4 0 0

 

 

SER I A L : 1 2 3 4 5 6 7 8

 

 

MANUF ACTURED : 2 0 0

0 . 5 2

 

SE L ECT

EX I T

 

If the problem persists, call your authorized Sony dealer and give the following information.

Model name: HMD-A400Serial numberName and specifications of your computer and graphics board.

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