Additional Information

Troubleshooting

If you experience any of the following difficulties while using the home theater system, use this troubleshooting guide to help you remedy the problem. Should any problem persist, consult your nearest Sony dealer.

There’s no sound or only a very low-level sound is heard.

,Check that the speakers and components are connected securely.

,Press MUTING on the remote if the MUTING indicator turns on.

,Make sure you select the correct component on the amplifier.

,Check whether or not you used the appropriate AV cables.

,The protective device on the amplifier has been activated because of a short circuit. (“PROTECT” flashes.) Turn off the amplifier, eliminate the short-circuit problem and turn on the power again.

The left and right sounds are unbalanced or reversed.

,Check that the speakers and components are connected correctly and securely.

Severe hum or noise is heard.

,Check that the speakers and components are connected securely.

,Check that the connecting cords are away from a transformer or motor, and at least 3 meters (10 feet) away from a TV set or fluorescent light.

,Place your TV away from the audio components.

,The plugs and jacks are dirty. Wipe them with a cloth slightly moistened with alcohol.

No sound or only a very low-level sound is heard from the rear speakers.

,Select the appropriate center mode (see page 16).

,Adjust the speaker volume appropriately (see page 17).

,Make sure you turn on the sound field surround mode function.

Note

The Dolby Surround effect is dependent on the software and center mode being used.

No sound is heard from the center speaker.

,Select the appropriate center mode (see page 16).

,Adjust the speaker volume appropriately (see page 17).

No sound or only a very low-level sound is heard from the subwoofer.

,Make sure you turn on the subwoofer.

,Make sure the connection is made correctly.

The sound has suddenly stopped.

,Make sure all the connections have been correctly made. Contact between bare speaker wires at the speaker terminals may cause a short-circuit.

Surround effect cannot be obtained.

,Make sure you turn on the sound field function.

No picture or an unclear picture is seen on the TV screen.

,Select the appropriate input on your TV.

,Select the appropriate component on the amplifier.

The remote does not function.

,Point the remote at the remote sensor g on the amplifier.

,Remove the obstacles in the path of the remote and the amplifier.

,Replace both batteries in the remote with new ones if they are weak.

,Make sure you select the correct function on the remote.

18GB