Troubleshooting

If you experience any of the following difficulties while using the receiver, use this troubleshooting guide to help you remedy the problem.

There is no sound, no matter which component is selected, or only a very low-level sound is heard.

•Check that the speakers and components are connected securely.

•Check that both the receiver and all components are turned on.

•Check that MASTER VOLUME is not set to “VOL MIN”.

•Press MUTING to cancel the muting function.

•Check that you have selected the correct component with the input buttons on the remote or INPUT SELECTOR on the receiver.

•The protective device on the receiver has been activated. Turn off the receiver, eliminate the short-circuit problem, and turn on the power again.

There is no sound from a specific component.

•Check that the component is connected correctly to the audio input jacks for that component.

•Check that the cord(s) used for the connection is (are) fully inserted into the jacks on both the receiver and the component.

•Check that you have selected the correct component with the input buttons on the remote or INPUT SELECTOR on the receiver.

There is no sound from one of the front speakers.

•Make sure you have connected to both the L and R jacks of an analog component, and not only to either the L or R jack. Use an audio cord (not supplied).

54GB

The source sound input to the HDMI jack on the receiver is not output from the TV speaker.a)

•Check the HDMI connection.

•You cannot listen to the Super Audio CD by connecting HDMI.

•Depending on the playback component, you may need to set up the component. Refer to the operating instructions supplied with each component.

The left and right sounds are unbalanced or reversed.

•Check that the speakers and components are connected correctly and securely.

•Adjust the balance parameters using the LEVEL menu (page 34).

There is severe hum or noise.

•Check that the speakers and components are connected securely.

•Check that the connecting cords are away from a transformer or motor, and at least 3 m away from a TV set or fluorescent light.

•Move your audio components away from the TV.

•The plugs and jacks are dirty. Wipe them with a cloth slightly moistened with alcohol.

There is no sound, or only a very low- level sound is heard from the center/ surround speakers.

•Select a CINEMA STUDIO EX mode (page 42).

•Adjust the speaker level (page 26).

There is no sound from the sub woofer.

•Check that the sub woofer is connected correctly and securely.

The surround effect cannot be obtained.

•Make sure you have selected a sound field with MOVIE or MUSIC button.

•Sound fields do not function for signals with a sampling frequency of more than 48 kHz.