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Copyright 2007 – Enseo, Inc. 19
Troubleshooting
The Display and/or Tuner Do Not Respond to Remote
Possible Remedies
- Check that the display has power attached
- Check that the Communication Cable is correctly attached to the PPV control box.
My Display Does Not Respond to The Remote or Button on the Display
Possible Remedies
- It is possible that the Communication Cable became disconnected during operation and the
display must be reset
- Review the Section “Controlling the Sony Display” on Page 18 for further details.
FAQ
Q: Which hospitality systems is the ICS-SP30 Compatible With?
A: The ICS-SP30 is designed to be compatible with most major PPV Hospitality Systems,
including:
- LodgeNet (Tested and Certified Compatible)
- OnCommand (Tested and Certified Compatible)
- SeaChange (Tested and Compatible)
- More…
Most lodging system operate on a similar standard of protocol commands for operation. If a
PPV provider is not listed above, it may be possible for the ICS-SP30 to work with this
provider.
Q: Does the tuner support LG Pro:Idiom™ decryption technology?
A: Yes - The tuner includes the Pro:Idiom decryption technology for support of HD PPV systems
from LodgeNet and OnCommand using Pro:Idiom
Q: What is the warranty on the ICS-SP30 A: The ICS-SP30 has a limited warranty from Sony
against material defects for a period of 12 months from purchase date. For more information on
the warranty, refer to www.sony.com/support.