Troubleshooting
Check whether the 1 (standby) indicator is flashing in red.
When the 1 (standby) indicator is flashing
The self-diagnosis function is activated.
1Count how many times the 1 (standby) indicator flashes between each two second break.
For example, the indicator may flash three times, go off for two seconds, then flash again three times.
2Press 1 on the TV to turn it off, disconnect the mains lead, and inform your dealer or Sony service centre of how the indicator flashes (number of flashes).
When the 1 (standby) indicator is not flashing
1Check the items in the tables below.
2If the problem persists, have your TV serviced by qualified service personnel.
Condition | Explanation/Solution |
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Picture |
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| There is no picture (screen is | • Check the aerial/antenna/cable connection. | ||||
| dark) and no sound. | • Connect the TV to the mains/AC power, and press 1 on the TV. | ||||
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| • If the 1 (standby) indicator lights up in red, press "/1. | |||
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| No picture or menu | • Press | to display the list of inputs, then select the desired input. | |||
| information from equipment | • Check the connection between the optional equipment and the TV. | ||||
| connected to the scart |
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| connector appears on the |
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| screen. |
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| Ghosting occurs, or double | • Check the aerial/antenna/cable connection. | ||||
| images appear. | • Check the aerial/antenna location and direction. | ||||
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| Only snow and noise appear | • Check if the aerial/antenna is broken or bent. | ||||
| on the screen. | • Check if the aerial/antenna has reached the end of its serviceable life | ||||
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| (three to five years for normal use, one to two years when used at the | |||
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| seaside). |
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| There is picture or sound noise | • Adjust “AFT” (Automatic Fine Tuning) to obtain better picture | ||||
| when viewing a TV channel. | reception (page 42). |
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| Tiny black points and/or | • The screen is composed of pixels. Tiny black points and/or bright points | ||||
| bright points appear on the | (pixels) on the screen do not indicate a malfunction. | ||||
| screen. |
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| The picture contours are | • Select “Standard” or “Off” in “Motionflow” (page 35) (except for KDL- | ||||
| distorted. | 52V55/56xx, 46V55/56xx, 40V55/56xx, 37V55/56xx, 32V55/56xx). | ||||
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| • Change the current setting of “Film Mode” to other settings (page 35). | |||
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| The picture is not displayed in | • Select “Reset” (page 34). |
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| colour. |
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| The picture from equipment | • Check the connection of the |
| COMPONENT IN sockets and check if | ||
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| connected to the | the sockets are firmly seated in their respective sockets. | ||||
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| COMPONENT IN |
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sockets is not displayed in colour, or is displayed in irregular colours.
Information Additional