Condition | Explanation/Solution | |
| Changes on the server are not | • Sometimes changes are not applied to displays on the TV even though |
| being applied or displayed | content has been added and/or deleted on the server. If this happens, go |
| content differs from content | back up one level and try opening the folder or server again. |
| on the server. |
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| Photo, music and/or video | Preliminary Check |
| files do not appear or icons are | • Check that the connected device supports DLNA. |
| not displayed. | • Operations are not guaranteed for all servers. Also, operations differ |
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| depending on the features of the server and the content in question. |
|
| • Turn the connected device on. |
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| Check Connections |
|
| • Check that the LAN cable and/or mains lead/AC power cord of the |
|
| server has not become disconnected. |
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| Check Settings |
|
| • Check that the connected device is registered under “Server Display |
|
| Settings” (page 31). |
|
| • Check that the server is correctly configured. |
|
| • Check that the selected device is connected to the network and can be |
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| accessed. |
|
| • If the “IP Address Settings” in “Network” under “Network Settings” is |
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| set to “DHCP (DNS automatic)” or “DHCP (DNS manual)”, it may take |
|
| some time to recognise devices if there is no DHCP server. Execute |
|
| “Server Diagnostics” (page 31). |
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| The TV cannot be found from | Check Connections |
| • Check that the LAN cable and/or mains lead of the server has not | |
| (the controller). | become disconnected. |
|
| Check Settings |
|
| • Check if the “Renderer Function” is activated (page 44). |
|
| • Check that the connected device is registered under “Renderer Access |
|
| Control” (page 44). |
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|
| Only a few icons appear under | • This is normal when internet connection is not available. |
| the "Network" in the Home | You can use three |
| Menu. | Widgets, please check that the LAN cable and/or mains lead/AC power |
|
| cord of the router/modem has not become disconnected. (*) |
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|
| You have been using | • Check that the LAN cable and/or mains lead/AC power cord of the |
| registered Widgets, but now | router/modem has not become disconnected. (*) |
| some contents won't appear on | • There's a possibility that the Widget Provider's server is out of service. |
| the Widgets. | Please try using the Widget later. |
|
| (*) Your router/modem must be properly set to connect to the internet in |
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| advance. Please contact your Internet Service Provider for the router/ |
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| modem settings. |
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General |
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| The TV’s power cannot be | • Check if ENERGY SAVING SWITCH is on (page 10) |
| turned on. | 40WE5xx only). |
Distorted picture and/or sound • Keep the TV away from electrical noise sources such as cars, motorcycles,
•When installing optional equipment, leave some space between the optional equipment and the TV.
•Check the aerial/cable connection.
•Keep the aerial/cable TV cable away from other connecting cables.
The TV turns off | • Check if the “Sleep Timer” is activated, or confirm the “Duration” |
automatically (the TV enters | setting of “On Timer” (page 33). |
standby mode). | • Check if the “Idle TV Standby” is activated (page 33). |
| • Check if the “Presence Sensor” is activated (page 33). |
| • If no signal is received and no operation is performed in the TV mode |
| for 10 minutes, the TV automatically switches to standby mode. |
|
|
The TV turns on | • Check if the “On Timer” is activated (page 33). |
automatically. |
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Information Additional