Condition

Explanation/Solution

 

Changes on the server are not

• Sometimes changes are not applied to displays on the TV even though

 

being applied or displayed

content has been added and/or deleted on the server. If this happens, go

 

content differs from content

back up one level and try opening the folder or server again.

 

on the server.

 

 

 

 

 

Photo, music and/or video

Preliminary Check

 

files do not appear or icons are

• Check that the connected device supports DLNA.

 

not displayed.

• Operations are not guaranteed for all servers. Also, operations differ

 

 

depending on the features of the server and the content in question.

 

 

• Turn the connected device on.

 

 

Check Connections

 

 

• Check that the LAN cable and/or mains lead/AC power cord of the

 

 

server has not become disconnected.

 

 

Check Settings

 

 

• Check that the connected device is registered under “Server Display

 

 

Settings” (page 31).

 

 

• Check that the server is correctly configured.

 

 

• Check that the selected device is connected to the network and can be

 

 

accessed.

 

 

• If the “IP Address Settings” in “Network” under “Network Settings” is

 

 

set to “DHCP (DNS automatic)” or “DHCP (DNS manual)”, it may take

 

 

some time to recognise devices if there is no DHCP server. Execute

 

 

“Server Diagnostics” (page 31).

 

 

 

 

The TV cannot be found from

Check Connections

 

renderer-compatible device

• Check that the LAN cable and/or mains lead of the server has not

 

(the controller).

become disconnected.

 

 

Check Settings

 

 

• Check if the “Renderer Function” is activated (page 44).

 

 

• Check that the connected device is registered under “Renderer Access

 

 

Control” (page 44).

 

 

 

 

Only a few icons appear under

• This is normal when internet connection is not available.

 

the "Network" in the Home

You can use three pre-installed Widgets properly. To enjoy more

 

Menu.

Widgets, please check that the LAN cable and/or mains lead/AC power

 

 

cord of the router/modem has not become disconnected. (*)

 

 

 

 

You have been using

• Check that the LAN cable and/or mains lead/AC power cord of the

 

registered Widgets, but now

router/modem has not become disconnected. (*)

 

some contents won't appear on

• There's a possibility that the Widget Provider's server is out of service.

 

the Widgets.

Please try using the Widget later.

 

 

(*) Your router/modem must be properly set to connect to the internet in

 

 

advance. Please contact your Internet Service Provider for the router/

 

 

modem settings.

 

 

 

General

 

 

 

 

 

The TV’s power cannot be

• Check if ENERGY SAVING SWITCH is on (page 10) (KDL-46WE5/

 

turned on.

40WE5xx only).

Distorted picture and/or sound • Keep the TV away from electrical noise sources such as cars, motorcycles, hair-dryers or optical equipment.

When installing optional equipment, leave some space between the optional equipment and the TV.

Check the aerial/cable connection.

Keep the aerial/cable TV cable away from other connecting cables.

The TV turns off

• Check if the “Sleep Timer” is activated, or confirm the “Duration”

automatically (the TV enters

setting of “On Timer” (page 33).

standby mode).

• Check if the “Idle TV Standby” is activated (page 33).

 

• Check if the “Presence Sensor” is activated (page 33).

 

• If no signal is received and no operation is performed in the TV mode

 

for 10 minutes, the TV automatically switches to standby mode.

 

 

The TV turns on

• Check if the “On Timer” is activated (page 33).

automatically.

 

 

 

Information Additional

(Continued) 53 GB