Other Information

Contacting Sony

 

 

 

If, after reading these operating instructions, you have additional

 

 

 

questions related to the use of your Sony television, please call our

 

 

 

Customer Information Services Center at 1-800-222-SONY (7669) (US

 

 

 

residents only) or (416) 499-SONY (7669) (Canadian residents only).

Troubleshooting

 

 

 

 

 

 

Twin View

 

 

 

 

Problem

Possible Remedies

 

 

I cannot get Twin View to work ❏

If you are using a cable box to unscramble all channels (as shown on page 28),

 

 

 

you cannot use the Twin View feature. This is because the cable box can

 

 

 

unscramble only one channel at a time.

 

 

❏

You can use Twin View to view a signal from a different source that is connected

 

 

 

to the TV’s A/V jacks (such as a VCR or DVD player) in the second window by

 

 

 

pressing TV/VIDEO while in Twin View.

 

 

❏

Sources connected to the AUX, HD/DVD IN 5 and 6, DVI-HDTV IN 7 inputs

 

 

 

display in the left Twin View window, but not the right.

 

 

 

There is no Twin View window,

❏

Be sure the Twin View window is set to a video input or channel that has a signal

or it is just static

 

airing.

 

 

❏

You might be tuned to a video input with nothing connected to it. Try cycling

 

 

 

through the video inputs by pressing TV/VIDEO.

 

 

 

Twin View cannot display

❏

Try cycling through the video inputs by pressing TV/VIDEO. Check that the

anything but TV channels

 

Video Label option is not set to Skip. (See the Setup Menu on page 83.)

 

 

 

Twin View displays the same

❏

Both Twin View windows might be set to the same channel. Try changing

program in both windows

 

channels in either window.

 

 

 

 

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