Additional Information

Problem

Possible remedies

 

 

 

 

No picture.

 

 

 

 

Some video sources do not

Check the connection between the optional video equipment and the TV.

 

appear.

Press TV/VIDEO on the remote control (page 30).

 

 

If you connect the video equipment to the S VIDEO input of the TV, set “Auto YC” to

 

 

 

“On” in the

(Setup) menu (page 12).

 

 

 

 

 

Poor picture.

 

 

 

 

Double images or ghosts.

Check antenna/cable connections.

 

 

Check the antenna location and direction.

 

 

 

 

 

Only snow and noise appear on the screen.

Check if the antenna is broken or bent.

Check if the antenna has reached the end of its serviceable life. (3-5 years in normal use, 1-2 years at the seaside.)

 

Dotted lines or stripes.

Keep the TV away from noise sources such as cars, motorcycles, or hair-dryers.

 

 

 

 

 

 

 

No color.

Press PICTURE MODE to select the desired Picture Mode (page 24).

 

 

Color is not correct.

Adjust the Picture Mode options in the

(Video) menu (page 38).

 

 

Dark picture.

If you set the Power Saving function to “Reduced,” the picture may become dimmer (page

 

 

 

26).

 

 

 

 

 

 

 

 

 

 

The picture is too bright.

Press PICTURE MODE to select the desired Picture Mode (page 24).

 

 

 

 

 

 

Picture (stripe) noise.

Make sure that the antenna is connected using the supplied 75-ohm coaxial cable.

 

 

Keep the antenna cable away from other connecting cords.

 

 

 

 

Do not use 300-ohm twin lead cables as interference may occur.

 

 

 

 

 

 

 

 

 

No sound./Noisy sound.

 

 

 

 

 

 

 

Good picture, no sound.

Check the volume control.

 

 

 

 

 

 

Press MUTING or VOL + so that “Muting” disappears from the screen (page 23).

 

 

Disconnect your headphones.

 

 

 

 

 

 

Set “Speaker” to “On” in the

(Audio) menu (page 15). If it is set to “Off,” sound is not

 

 

 

output from the TV’s speakers regardless of the TV’s volume control.

 

 

 

 

 

 

Audio noise.

Make sure that the antenna is connected using the supplied 75-ohm coaxial cable.

 

 

Keep the antenna cable away from other connecting cords.

 

 

 

 

Do not use 300-ohm twin lead cables as interference may occur.

 

 

 

 

Press MTS/SAP to select “Mono” (page 41).

 

 

 

 

 

 

Cannot operate the menu.

If the option you want to select appears in a pale color, you cannot select it.

 

 

 

 

Wide Screen Mode changes

The current Wide Screen Mode setting is automatically replaced with the 4:3 Default

automatically.

 

setting when you change the channel or video input, if “4:3 Default” in the

(Screen)

 

 

 

menu is set to other than “Off.” If you want to lock in the Wide Screen Mode selected with

 

 

 

the WIDE MODE button, set “4:3 Default” to “Off” in the

(Screen) menu (page 29).

 

 

 

 

 

 

 

 

Remote control does not operate.

The batteries could be weak. Replace the batteries.

Check the polarity of the batteries.

If the STANDBY/SLEEP indicator on the TV does not light in red, press POWER on the TV.

Point the remote control at the remote control sensor of the TV.

Install the TV away from fluorescent lights.

Cannot change channels with

Be sure you have not inadvertently switched your TV from channel 3 or 4 setting if you

the remote control.

 

are using another device to change channels.

 

If you are using another device to control channels, be sure the FUNCTION button for that

 

 

device has been pressed. For example, if you are using your cable box to control channels,

 

 

be sure to press SAT/CABLE (page 31).

 

 

 

 

Lost password.

Select the

(Parent) menu on the menu screen, then enter the following master

 

 

password: 4357. The master password clears your previous password and allows you to

 

 

enter a new password (page 44).

 

 

 

 

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