Additional Information
Problem | Possible remedies | ||
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Poor picture. |
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| Double images or ghosts. | • | Check antenna/cable connections. |
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| • | Check the antenna location and direction. |
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Only snow and noise appear on the screen.
•Check if the antenna is broken or bent.
•Check if the antenna has reached the end of its serviceable life
| Dotted lines or stripes. | • | Keep the TV away from noise sources such as cars, motorcycles, or | ||||
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| No color. | • | Press PICTURE MODE to select the desired Picture Mode (page 24). | ||||
| Color is not correct. | • | Adjust the Picture Mode options in the | (Video) menu (page 37). | |||
| Dark picture. |
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| The picture is too bright. | • | Press PICTURE MODE to select the desired Picture Mode (page 24). | ||||
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| Picture (stripe) noise. | • | Make sure that the antenna is connected using the supplied | ||||
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| • | Keep the antenna cable away from other connecting cords. | ||||
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| • | Do not use | ||||
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No sound./Noisy sound. |
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| Good picture, no sound. | • | Check the volume control. |
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| • | Press MUTING or VOL + so that “Muting” disappears from the screen (page 23). | ||||
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| • | Disconnect your headphones. |
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| • | Set “Speaker” to “On” in the | (Audio) menu (page 15). If it is set to “Off,” sound is not | |||
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| output from the TV’s speakers regardless of the TV’s volume control. | ||||
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| Audio noise. | • | Make sure that the antenna is connected using the supplied | ||||
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| • | Keep the antenna cable away from other connecting cords. | ||||
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| • | Do not use | ||||
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| • | Press MTS/SAP to select “Mono” (page 41). | ||||
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Cannot operate the menu. | • | If the item you want to select appears in a pale color, you cannot select it. | |||||
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Screen Mode changes | • | The TV automatically detects the aspect ratio signal transmitted with the picture signal and | |||||
automatically with the “16:9 |
| displays the picture at its original aspect ratio (page 27). | |||||
Enhanced” option set to |
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“Auto.” |
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The picture looks distorted, | • | If you set the “16:9 Enhanced” option to “On,” the picture is forcibly compressed | |||||
with people appearing |
| vertically regardless of its aspect ratio signal. Therefore, a picture in the 4:3 aspect ratio, | |||||
unnaturally tall and thin, with |
| such as a normal 4:3 broadcast, looks unnatural because of compression. This problem is | |||||
the “16:9 Enhanced” option set |
| more serious for a Letterbox movie because the entire picture, including its upper and | |||||
to “On.” |
| lower black bands, is compressed. You can watch these pictures at their original aspect | |||||
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| ratio by setting the “16:9 Enhanced” option to “Auto” (page 27). | ||||
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Remote control does not | • | The batteries could be weak. Replace the batteries. | |||||
operate. | • | Check the polarity of the batteries. |
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| • | If the 1/ |
| indicator on the TV does not light in red, press I on the TV. | ||
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| • | Point the remote control at the remote control sensor of the TV. | ||||
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| • | Install the TV away from fluorescent lights. |
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Cannot change channels with the remote control.
•Be sure you have not inadvertently switched your TV from channel 3 or 4 setting if you are using another device to change channels.
•If you are using another device to control channels, be sure the FUNCTION button for that device has been pressed. For example, if you are using your cable box to control channels, be sure to press SAT/CABLE (page 30).
Lost password.• Select the 
(Parent) menu on the menu screen, then enter the following master password: 4357. The master password clears your previous password and allows you to enter a new password (page 44).
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