Sony KV 20VS42, KV-13VM42, KV-13VM43, KV-20VM42 59

Symptoms caused by contaminated video heads

∙ Normal picture	∙ Rough picture	∙ Unclear picture	∙ No picture (or
			black& white
			screen appears)

	initial		terminal

	contamination

Function	Problems	Possible causes and remedies

Playback	The sound drops out.	• The tape is defective.
		/Use a new tape.
Recording	The cassette is ejected	• The safety tab of the cassette has been removed.
	when you press	/Cover the tab hole with adhesive tape, or use another cassette
	REC r.	with a safety tab. (page 25)

	Recording does not	• No cassette has been inserted.
	function.	/Insert a cassette with the safety tab.
		• The tape is at its end.
		/Rewind the tape.

Timer recording

Timer settings cannot	• The clock has not been set.
be made.	/Set the current time and date. (page 12)
	• You made a mistake when setting the timer.
	/Check the setting steps. (pages 30 through 32)

The cassette is ejected	• The safety tab of the cassette has been removed.
when you press	/Cover the tab hole with adhesive tape, or use another cassette
POWER to set the	with a safety tab.
timer.

The TIMER REC lamp does not light up even though you press POWER to set the timer.

•No cassette has been inserted.

/Insert a cassette with its safety tab.

•No setting was made for the timer.

/Set the timer to record a program. (pages 30 through 32)

Timer recording was	• You did not press POWER to turn off the Video/TV and set the timer.
not made.	• There has been a power interruption lasting more than 30 minutes.
No sound is recorded	• The Multichannel TV Sound feature was set to SAP but a SAP program was
on the audio track.	not being broadcast. (KV-20VS42 only)
	/Set the MTS setting to STEREO or MONO.

Others	The picture turns off
	and the STANDBY
	lamp on the front
	panel flashes (self-
	diagnosis function)

•The Video/TV is equipped with a self-diagnosis function. If there is a problem with your Video/TV, the STANDBY lamp on the front panel will flash repeatedly. Counting the number of flashes helps you inform qualified Sony personnel of the Video/TV’s condition.

/Press POWER on the Video/TV to turn it off, then inform qualified Sony personnel or the Direct Response Center (page 58) of the number of flashes.

A cassette cannot be	• Another cassette is already inserted.
inserted.	/Press EJECT 6to eject the cassette.
The remote control	• The batteries are low.
does not work.	/Replace the batteries. (page 4)
	• The batteries are installed incorrectly.
	/Install the batteries with correct polarities. (page 4)
The VCR does not	• Moisture condensation occurred.
operate.	/Turn the power off, unplug the AC power cord and leave the Video/TV
	to dry for over one hour.
	Additional Information	59
	Additional Information	59