Sony KV-14V6D, KV-21V6D, KV-14V5D, KV-21V5D Troubleshooting, Additional Information

Additional Information

Troubleshooting

Function	Problems	Possible causes and remedies
TV reception	No picture (screen is	∙ The mains lead is disconnected.
	dark), no sound	/Connect the mains lead.
		∙ The video TV is switched off.
		/Press ;, PROGR +/– or programme number on the remote
		control, or PROGR +/– on the video TV.
	Good picture but no ∙ The headphones are connected to the 2 jack.
	sound	/Disconnect the headphones.
		∙ The Û is displayed on the screen.
		/Press Û.
		∙ Press ç +/–.
	No colour or poor	∙ Adjust “CONTRAST,” “COLOUR,” and “BRIGHTNESS” in the
	colour (screen is	PICTURE CONTROL menu. (page 18)
	dark) for colour
	programmes, but
	good sound.
	No picture, no	∙ The connecting cord between the video TV and the input source is
	sound from video	disconnected.
	input source	/Connect it firmly.
		∙ Input is not selected correctly.
		/Press É until the desired input indicator appears. (page 42)
Clock and	The clock has	∙ The power has been interrupted, the U (MAIN POWER) switch is
timer	stopped and “--/--”	turned off or the mains lead is disconnected for more than a week.
	is displayed.	/Re-set the clock and timer settings if necessary. (pages 16, 28, 34)
Playback	Power is on, but the	∙ The safety device has been activated.
	tape does not run.	/Switch off, disconnect the mains lead, and leave the set for about
		one minute.
	Poor playback	∙ The COL SYS setting in the VCR MODE menu is not correct.
	picture	/Set COL SYS to the system that the tape was recorded in. (page 25)
		∙ Adjust the tracking. (page 40)
		∙ The video heads are dirty.
		/Clean the heads using the Sony V-25CL video head cleaning tape
		(page 46). If the cleaning tape is not available in your area, have
		the heads cleaned at your nearest Sony service facility. (Do not use
		a commercially available wet-type cleaning tape, as it may
		damage the video heads.)
		∙ The tape is worn out.
		/Use a new tape.
	The sound drops	∙ The tape is defective.
	out.	/Use a new tape.

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Additional Information