Sony PCG-C1MHP Troubleshooting

Getting help

Sony Notebook User Guide

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Troubleshooting

This section describes how to solve common problems you might encounter when using your notebook. Many problems have simple solutions. Please, try these suggestions before contacting VAIO-Link.

❑About the computer and software (page 82)

❑About the Bluetooth™ technology (page 86)

❑About the display (page 89)

❑About CD-ROMs and diskettes (page 90)

❑About the MOTION EYE camera (page 93)

❑About sound (page 94)

❑About the modem (page 96)

❑About peripherals (page 97)

❑About USB devices (page 99)

❑About digital video captures and DVgate (page 100)

❑About power management (page 100)

❑About i.LINK™ devices (page 101)

Contents

Page Read this first Notice Trademarks Safety information Owner's record Warnings Page Regulatory information Disposing of lithium ion batteries Disposing of internal memory backup battery Welcome Documentation pack Printed documentation Online documentation Software Guide About the Software Using Video software Managing audio files with SonicStage Using DigitalPrint Your notebook and its accessories Ergonomic considerations Viewing angle of the computer’s display Lighting Positioning an external display Using your notebook Right Left Front Bottom Connecting a power source Using the AC adapter Using the battery pack Charging the battery pack To charge the battery pack, proceed as follows: 1 Connect the AC adapter to the computer 2 Insert the battery pack charging for an additional hour Removing the battery pack To remove the battery pack, proceed as follows: 1Turn off the computer Slide the release lever (1) to the Starting your notebook Shutting down your notebook Using the keyboard Page Combinations and functions with the <Windows> key Indicators Combinations and functions with the <Fn> key Using the pointing device Using Jog Dial™ All Programs Jog Dial Navigator the feature you want The Jog Dial Navigator software includes the following features: Starting Jog Dial Navigator Using the Indicator window Switching modes Application mode To switch from Scroll mode to Application mode, proceed as follows: Press the Jog Dial™ ❑ Click APPS in the Indicator window Software not supporting Jog Dial Navigator adjust the window size Using the Jog Dial Launcher Changing Jog Dial Navigator settings Click on a tab to display the setting items Using PC Cards Inserting a PC Card Removing a PC Card Using Memory Stick™ Why Memory Stick™ The main advantages of the Memory Stick™ are its: Compactness: also be small, lightweight and attractive in their design Versatility: Capacity: Its data capacity far exceeds that of a floppy disk Generic Memory Stick™ MagicGate Memory Stick™ MagicGate MagicGate Memory Stick™ compatible devices cannot be exchanged or played back it complies with copyright protection SonicStage Compatible devices Write-protectinga Memory Stick™ Inserting a Memory Stick™ Removing a Memory Stick™ Using the modem Using the correct phone plug Using power saving modes Using Normal mode Using Standby mode Using Hibernate mode Using the Bluetooth™ functionality Bluetooth™ security Connecting peripheral devices Connecting a port replicator Attaching your computer to the port replicator Disconnecting your computer from the port replicator Connecting an external display Connecting a computer display Connecting a TV Connecting a projector Connecting external speakers Connecting an external microphone Connecting a Universal Serial Bus (USB) device Connecting a USB mouse Connecting a USB floppy disk drive Inserting a floppy disk To insert a floppy disk, proceed as follows: 1 Hold the disk (1) with the label side facing up 2 Gently push the disk into the drive (2) until it clicks into place Removing a floppy disk Removing a floppy disk drive not save before To remove the floppy disk drive, proceed as follows: Safely Remove Hardware icon in the taskbar Connecting a printer Connecting a printer using the USB connector Connecting an i.LINK™ device Connecting a digital video camera recorder Connecting two VAIO notebooks Connecting an i.LINK™ CD-RW/DVD-ROMdrive DVD-ROM All <Fn>+<F8 CD-RW CD-R Connecting to a network (LAN) Getting help Sony support options Printed documentation supplied with your notebook Online user guides on your hard disk drive Page Other sources of information Troubleshooting About the computer and software System Time Exit Get Default Values <Enter Load default configuration now End Task Turn Off Computer Page About the Bluetooth™ technology Page Bluetooth™ About the display About CD-ROMsand diskettes ❑Make sure the mute setting is off on your DVD player Check the master volume setting of the Volume Control your Device Manager Page About the MOTION EYE camera About sound Performance Battery Life Edit/Create Profiles… Profile Editor Maximum Battery Life About the modem About peripherals Page About USB devices About digital video captures and DVgate About power management About i.LINK™ devices Precautions Adding and removing memory Removing a memory module Page Adding a memory module Viewing the amount of memory Placing a key top Other precautions On handling the hard disk On handling the LCD screen On using power source On handling your notebook Page On handling diskettes On handling CD-ROMs On using the battery pack On using earphones On handling the Memory Stick™ Glossary