Getting help

Sony Notebook User Guide

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I cannot print

Check that the printer cables are correctly connected.

Check that your printer is correctly configured and that you have up-to-date drivers. If needed, contact your dealer.

The default setting for the printer port mode is correct for most printers. If you cannot print, try changing the printer port mode in the Device Manager.

Check the cable to see if you do not have missing or bend pins.

Try a printer self test (if available) to see if the printer itself is still functioning properly. For more information, please consult the manual supplied with your printer.

Some printers have a specific installation procedure. Please check the manual supplied with your printer.

When I remove the Memory Stick™, an error message appears

Insert the Memory Stick™ in the slot again and press <Enter>. Wait until the active application finishes, then remove the Memory Stick™. If the message confirms eject of the Memory Stick™, click OK.