Getting help

Sony Notebook User Guide

n N

64

Getting help

This section describes how to get help and support from Sony, as well as troubleshooting tips for your computer.

Sony support options

Sony provides several support options for your computer.

Printed documentation supplied with your notebook

The Customer Guide explains how to start your computer and use the basic functions. This guide gives you the information to access VAIO-Link.

The Getting Started gives you a list of the items you find in the box and a summary of the bundled applications.

Online user guides on your computer's hard drive

The Hardware guide explains how to use your computer, connect peripheral devices. It gives you a packing list and the list of specifications of your computer and accessories.

The Software guide lists the pre-installed software titles and explains how to use the utility programs and perform basic computer tasks.

The Customer Service Guide gives you complete information on the VAIO-Link Services.

Other sources of information

The online help files that accompany your pre-installed software contain instructions on using the software.