Getting help

Sony Notebook User Guide

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About Bluetooth™*

* The Bluetooth™ availability depends on the model and your country of residence.

I cannot use the Bluetooth™ function

If the Bluetooth™ LED is off, press the Bluetooth™ power button for two seconds to turn the LED on.

You cannot use the Bluetooth™ function when the computer is in a power saving mode. Return to normal mode and then press the Bluetooth™ power button.

You may not be able to use the Bluetooth™ function if you choose the minimum CPU performance feature in PowerPanel. Select another mode. See the PowerPanel online help for more details.

You may not be able to use the Bluetooth™ function if you choose Ultimate Battery Life in PowerPanel. Select another mode. See the PowerPanel online help for more details.

The Bluetooth™ device with which I want to communicate cannot be found

Check that the Bluetooth™ function of the device with which you want to communicate is on. See the other device’s manual for more details.

If the device with which you want to communicate is already communicating with another Bluetooth™ device, it may not be found or it may not be able to communicate with your notebook.

The data transfer rate is slow

The data transfer speed depends on the obstacles and/or the distance between the two devices, but also on the radio wave quality, the operating system or the software used. Try to move your notebook or try to place the two devices closer.