Getting help

Sony Notebook User Guide

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72

About CD-ROMs and diskettes

My CD-ROM drive tray does not open

❑Make sure the computer is turned on.

❑Press the Eject button on the optical device drive.

❑If the Eject button does not work, you can open the tray by inserting a sharp, pointed object into the hole to the right of the Eject button.

I cannot play a CD-ROM disc

❑Make sure the label of the CD is facing up.

❑If the CD requires software, make sure the software is installed according to the instructions of the program.

❑Check the volume of your speakers.

❑Clean the CD.

❑Moisture condensation may have occurred. Leave the computer for at least one hour while it is turned on.

My floppy disk drive cannot write to a diskette

❑The diskette is write-protected. Disable the write-protect feature or use a diskette that is not write- protected.

❑Check that the diskette is properly inserted into the floppy disk drive.