Getting Help

55

 

Getting Help

Sony provides several support options for your Sony computer. When you have questions about your computer and the preinstalled software, check these sources for answers, in the following sequence:

1VAIO® 505 SuperSlim Notebook Read Me First

Contains Frequently Asked Questions, the most up-to-date information on using your computer, and software support information.

2 VAIO® 505

The User Guide (this manual) contains information on

SuperSlim

how to get the most from your computer, find help,

Notebook User

and solve common problems. It also contains product

Guide

specifications.

 

3Customizing Your The electronic document contains additional

VAIO® 505

information on customizing your notebook computer.

SuperSlim

You can access this guide from the Windows Start

Notebook

menu by selecting Programs/VAIO/Documentation.

 

4Manuals and Most of the manuals for preinstalled software are

online help files

located on your hard disk drive as online help files.

that may

You can access the online help files from the Help

accompany your

menu in the specific application. A printed manual is

preinstalled

available for some applications.

 

software

 

5Knowledge Database

Provides instant access to information on commonly encountered problems. Enter a description of your problem and the Knowledge Database searches for the corresponding solutions online. You can access the Sony Knowledge Database at: http://www.sony.com/pcsupport